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4.3 out of 5

"The hotel is beter than its star rating, I feel. Although the furnishings are a little tired, the rooms are comfortable, and the restaurant is good. ... " More

By a verified traveller on Thu 07 Dec 2017

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double or Twin Room, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Caladh Inn. During your stay, you're just a quick walk from Museum Nan Eilean. Features include free breakfast, free WiFi in public areas and free self-parking. This 3-star hotel has 65 rooms over 3 floors. All rooms offer free WiFi and digital TV channels.

  • All rooms offer digital TV, room service and electric kettles
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Eleven
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the WiFi and the area's walkability
  • Steps from Museum Nan Eilean and 5 minutes on foot from Stornoway Lewis Ferry Terminal

Caladh Inn ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Caladh Inn

Everyone (2) Couples (2)
4 out of 5

Central

The hotel is beter than its star rating, I feel. Although the furnishings are a little tired, the rooms are comfortable, and the restaurant is good. Very good value. My go to hotle in Stornoway.

Posted by on 7 Dec 2017

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Comment from Hotel Management

12 Dec 2017 by Caladh Inn Team

Thank you for your feedback. We are delighted you enjoyed your stay.

5 out of 5

Very central.

Excellent weekend. Friendly Staff and good food. Will book again for next visit.

Posted by on 15 Nov 2017

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Comment from Hotel Management

12 Dec 2017 by Caladh Inn Team

Thank you for your comments.

3 out of 5
Hat bessere Zeiten gesehen und ist heruntergekommen. Es wurde zwar viel gebastelt, aber das meist unprofessionell. Eine der Matratzen im Zimmer war fast unbenutzbar aufgrund des verschlissenen Federkerns. Als Übernachtungshotel gerade akzeptabel, nicht mehr und nicht weniger.

Posted by on 11 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by The Caladh Inn Team

Whilst we endeavour to ensure our guests have a happy and comfortable stay we are disappointed to learn you were not happy with yours. I wonder if you brought your issue to the attention of our reception team whilst you were here as we would have happily made you more comfortable.

5 out of 5

Siisti ja ystävällinen

Pros: Hyvä sijainti, mukava henkilöstö.
Location: Lähellä satamaa ja keskustaa.
Hyvällä paikalla lähellä satamaa ja hienoa linnaa museoineen.

Posted by on 3 May 2017

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Caladh Inn also features tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Stornoway hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Stornoway (SYY) (5.2 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Caladh Inn offers 65 forms of accommodation. Digital televisions are provided. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Electric kettle
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board available
  • Desk

Food & Drink

Guests are served a free full breakfast.

Eleven – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wear personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Caladh
  • Caladh Inn
  • Caladh Inn Stornoway
  • Caladh Stornoway
  • Caladh Hotel Stornoway
  • Caladh Inn Stornoway, Scotland
  • Caladh Inn Hotel
  • Caladh Inn Stornoway
  • Caladh Inn Hotel Stornoway

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.