17 Jan 2019 by MANAGER
Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
As a guest of Aparthotel Adagio Strasbourg Place Kleber, you'll find a 24-hour fitness centre, a library, and a terrace. WiFi is free in public spaces. Tour or ticket assistance, vending machine, and an arcade/games room are also featured at the business-friendly Aparthotel Adagio Strasbourg Place Kleber. This 4-star Strasbourg aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Aparthotel Adagio Strasbourg Place Kleber offers 57 air-conditioned accommodations with a safe and a hairdryer. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Strasbourg aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Recreational amenities at the aparthotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast-inclusive rate plans include breakfast for adults only. Breakfast for children ages 4 to 16 years must be purchased separately at the property. There is no charge for breakfast for children ages 0 to 3 years.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults age 17 and older in the reservation. Breakfast fees apply guests under 17 years old.
Weekly housekeeping is included for stays of 8 nights or longer.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
