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Classic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Castle Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room (Balcon)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tradional Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Traditional Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Château de l'Ile & Spa. During your stay, you'll be within walking distance of L'Illiade. Free WiFi in public areas, free self-parking and a full-service spa are available. Built in 1891, this 5-star hotel has 62 rooms over 3 floors. All rooms offer free WiFi and digital TV channels.

  • Air-conditioned rooms with digital TV, minibars and room service
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at La Winstub, a brasserie with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, manicures and pedicures or body scrubs at Spa de L Ile
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Guests have great things to say about the comfortable guestrooms and the WiFi
  • Just a 4-minute drive from L'Illiade and 6 minutes from Museum of Chocolate Secrets
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Château de l'Ile & Spa ratings based on 5 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Château de l'Ile & Spa

Everyone (4) Couples (1)
4 out of 5
Tranquillité et charme suranné des chambres qui vous projette dans une autre époque. Grand parking gratuit. Spa avec jacuzzi, hammam et sauna agréable. Souper pris à la Winstube: portion généreuse, correct, sans plus.

Posted by on 14 Dec 2019

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3 out of 5

Posted by on 3 Aug 2019

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Comment from Hotel Management

23 Aug 2019 by Aurélie

Cher client, Nous vous remercions d'avoir pris le temps de noter votre séjour parmi nous. Nous espérons pouvoir rendre votre prochain séjour encore plus agréable. Cordialement,

4 out of 5
Hôtel 5 étoiles charmant et très bien situé et équipé

Posted by on 9 Jun 2019

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Comment from Hotel Management

4 Jul 2019 by Aurélie

Dear guest, We thank you for your feedback. Best regards

2 out of 5

Posted by on 27 Apr 2019

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2 out of 5
Wie kommt dieses Hotel bloss auf 5 Sterne??? Sauberkeit lässt sehr zu wünschen übrig, das Zimmer sah niemals so toll aus wie auf den Fotos angepriesen wurde, und naja das Essen im Restaurant war nicht besonders schmackhaft. Besser ihr esst etwas in der Stadt selbst.

Posted by on 14 Dec 2017

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Comment from Hotel Management

13 Jan 2018 by Das Château de l'Ile Team

Sehr geehrter Gast, es tut uns leid, dass unser Hotel Ihren Erwartungen nicht entsprochen hat. Auf Sauberkeit legen wir grossen Wert und wir werden das mit unserer Hausdame besprechen. Die Fotos auf unserer Website entsprechen unseren Zimmern. Da die Zimmer in verschiedenen Farben dekoriert sind, können wir aber nicht alle abbilden. Mit freundlichen Grüssen

About the Château de l'Ile & Spa

Location 4 Quai Heydt, Ostwald, Bas-Rhin 67540

Renovations + Closures

This property is closed from 7 July 2021 to 19 September 2021 (dates subject to change).

Property Features

Château de l'Ile & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Château de l'Ile & Spa. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking is available. This 5-star Ostwald hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 1891
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Strasbourg (SXB-Strasbourg Intl.) (10.8 km / 6.7 mi)
  • Train station: Graffenstaden Station (2.7 km / 1.7 mi)
  • Metro station: Ostwald Hotel de Ville Tram Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Château de l'Ile & Spa offers 62 forms of accommodation with minibars and a safe. Digital televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Children's dressing gowns

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

La Winstub – Overlooking the garden, this brasserie serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Spa Services

Spa de L Ile has 2 treatment rooms. Services include body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam.

  • Sauna in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per stay
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 24 per person (approximately)
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Château l'Ile Hotel
  • Château l'Ile Hotel Ostwald
  • Château l'Ile Ostwald
  • Chateau De l`Ile Hotel Ostwald
  • Château l'Ile
  • Chateau De L'Ile Strasbourg/Ostwald, France
  • Château de l'Ile & Spa Hotel
  • Château de l'Ile & Spa Ostwald
  • Château de l'Ile & Spa Hotel Ostwald

You should know

  • Château de l'Ile & Spa offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.