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"Some of the staff members are not nice....little bit racist. " More

By a verified traveller on Tue 06 Aug 2019

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Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£66* Per night/room 1 Aug - 2 Aug

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The clean rooms at Hilton Strasbourg get good marks from our customers. During your stay, you're just a quick walk from Strasbourg Convention Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. Built in 1980, this 4-star hotel has 245 rooms over 7 floors. Free WiFi and satellite TV channels are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, satellite TV and fridges
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from European Parliament and 8 minutes from Zenith Strasbourg
  • Pets welcome for a fee

Hilton Strasbourg ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Strasbourg

Everyone (7) Couples (5) Family (2)
3 out of 5
Some of the staff members are not nice....little bit racist.

Posted by on 6 Aug 2019

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2 out of 5

Overpriced, increasingly shabby, complacent

Cons: New management
Hilton used to be the premium hotel in Strasbourg. Unfortunately, while it still charges premium prices, the rooms are shabby, old-fashioned and lacking in power sockets, so bring an extension lead and adaptons. Worse is the overpriced food. Many of the glasses at the breakfast buffet had lipstick on, we ordered a side-salad, which looked as if the left over garnish from other meals had been scooped up into a bowl, and the additional cost for side orders was exorbitant (10 euros for rice instead of potatoes)

Posted by , from Rome on 16 Mar 2018

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Comment from Hotel Management

20 Apr 2018 by Isabelle P.

Dear Ciccio, Thank you very much for your feedback. We are sorry to read that your last stay was not up to your expecations. Rest assured that we have shared your comments with the Management Team for their review and action planning. We would also like to inform you that room renovations started this month. We would be honored should you give us the opportunity to welcome you back in the near future and Make It Right. Best Regards,

2 out of 5

Freezing experience

The heating was not working properly and, since the hotel is made of glass, the temperature in the rooms very low. The staff was very nice and proposed us to move to another room but they informed us that they was aware of the problem and that was present in all the rooms. Additional heating equipment was no more available because it was already delivered to other customer.

Posted by on 1 Dec 2015

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5 out of 5
Présence d’une baignoire et produit d’accueil varié

Posted by on 31 Jan 2021

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Comment from Hotel Management

25 Feb 2021 by Hilton Strasbourg

Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos impressions suite à votre séjour passé dans notre établissement. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous. Nous espérons vous accueillir à nouveau très prochainement. Bien cordialement,

3 out of 5

Posted by on 5 Jan 2020

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2 out of 5
Sauberes Zimmer Preis leistung gar nicht OK Dreckiges geschirr beim frühstück das Zusätzlich 16 Euro kostet!

Posted by on 3 Dec 2019

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4 out of 5
Das Bett war sehr bequem. Frühstücksbufett reichhaltig und lecker. Personal war sehr hilfsbereit und freundlich. Austattung ist sehr alt (Möbel, Kühlschrank, usw.). Parkplatz und Restaurant im Hotel ist teuer. Gut ist, dass man an der Strasse gratis parkieren kann.

Posted by on 2 Dec 2019

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4 out of 5
Parfait sauf température de la salle de Pdj trop froide

Posted by on 14 Aug 2019

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5 out of 5
gut, Stadtzentrum schnell erreichbar, Sauber und gutes Frühstück

Posted by on 24 Jul 2019

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4 out of 5
La chambre était très agréable, la climatisation bienvenue en ce week-end de canicule.

Posted by on 1 Jul 2019

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Comment from Hotel Management

3 Jul 2019 by Isabelle P.

Cher client, Toute l'équipe se joint à moi à travers ces quelques lignes, pour vous remercier de partager vos impressions positives à l'issue de votre séjour parmi nous. Nous espérons avoir l'opportunité de vous accueillir à nouveau au Hilton Strasbourg. Cordialement,

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Saturday:

  • Bar/lounge
  • Restaurant
  • Sauna

Property Features

Hilton Strasbourg offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. There are 14 meeting rooms available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Hilton Strasbourg. For a fee, parking is available. This 4-star Strasbourg hotel is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 7 levels
  • Built in 1980
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

  • Airport: Strasbourg (SXB-Strasbourg Intl.) (13.3 km / 8.2 mi)
  • Train station: Bischheim Station (2.7 km / 1.7 mi)
  • Metro station: Lycee Kleber Tram Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Strasbourg offers 245 forms of accommodation with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

H!Brasserie – This brasserie serves breakfast, brunch, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Weight limit: 10 lbs Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.42 per person, per night for adults; EUR 0 per night for guests up to 18 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 per person (approximately)
  • Self-parking fee: EUR 20.00 per day
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Strasbourg
  • Hilton Strasbourg
  • Strasbourg Hilton
  • Hilton International Strasbourg
  • Hilton Strasbourg Hotel Strasbourg
  • Strasbourg Hilton International
  • Hilton Strasbourg Hotel
  • Hilton Strasbourg Hotel
  • Hilton Strasbourg Strasbourg
  • Hilton Strasbourg Hotel Strasbourg

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.