20 Apr 2018 by Isabelle P.
Dear Ciccio, Thank you very much for your feedback. We are sorry to read that your last stay was not up to your expecations. Rest assured that we have shared your comments with the Management Team for their review and action planning. We would also like to inform you that room renovations started this month. We would be honored should you give us the opportunity to welcome you back in the near future and Make It Right. Best Regards,
25 Feb 2021 by Hilton Strasbourg
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos impressions suite à votre séjour passé dans notre établissement. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous. Nous espérons vous accueillir à nouveau très prochainement. Bien cordialement,
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Saturday:
Hilton Strasbourg offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. There are 14 meeting rooms available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Hilton Strasbourg. For a fee, parking is available. This 4-star Strasbourg hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby
Hilton Strasbourg offers 245 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
H!Brasserie – This brasserie serves breakfast, brunch, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.