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"Property is in an excellent location. Just a few minutes walk from the city centre. Walking distance of shakespere's birthplace, New Place and Halls C ... " More

By a verified traveller on Tue 16 Apr 2019

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Hotel Description

Our customers tell us they can't get enough of Best Western Grosvenor's central location. During your stay, you're just a quick walk from Guild Chapel. Features include a restaurant, a bar and a conference centre. Built in 1832, this 4-star hotel has 73 rooms over 2 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned accommodations with 24-hour room service, LCD TVs and minibars
  • Free WiFi and wired Internet
  • Enjoy British cuisine at Garden Room, a fine-dining restaurant with garden views
  • Full breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the location and the comfortable guestrooms
  • Just a 5-minute walk from Guild Chapel and 5 minutes on foot from Shakespeare Monument
  • Pets welcome for a fee

Best Western Grosvenor ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Grosvenor

Everyone (10) Business (5)
5 out of 5

Posted by on 15 Oct 2019

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4 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

18 Jul 2019 by Ceri

Thank you for the review score.

5 out of 5
Property is in an excellent location. Just a few minutes walk from the city centre. Walking distance of shakespere's birthplace, New Place and Halls Croft. Ideal when exploring with small baby as could easily pop back during the day. Switched us to ground floor room near fire exit so we could get pram into room easily and avoid stairs. Only negative was the heating system is dated and in need of replacement. Hotel is aware. Room wasn't heating up but they immediately offered extra portable heaters. Fantastic service - especially from Matt thr Night porter.

Posted by on 16 Apr 2019

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5 out of 5

Posted by on 19 Feb 2019

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2 out of 5

Posted by on 19 Nov 2018

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4 out of 5
The hotel is located in a pleasant location - unfortunately it is also on one of the main roads in and out of the town - but is within walking distance of the town centre and the 'riverside' facilities at the lower end of the High Street. The hotel has a reasonably sized Car Park down one side and round the back of of the main buildings where you can leave your car during the day and overnight for a daily charge.

Posted by , from Chelmsford, ESSEX on 5 Aug 2018

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3 out of 5

Hotel near centre of Stratford upon Avon

Pros: Location
Cons: Trim round bath could do with replacing.
Location: Refer above.
The hotel's location was very good in relation to the shopping areas, the theatre, the canal/riverside areas and the numerous eateries in the town, all within easy walking distance. The hotel itself was satisfactory in several ways but could not be considered outstanding in many - the location being one of the few. NB: Available food/drink not included in this review. The rooms were comfortable although finding ours involved going up a 'not particularly wide' flight of stairs - awkward when carrying a case/bags - to one level, walking along a corridor and then descending a second flight of stairs to a lower level. Not noticed on the hotel web site - if it was indeed mentioned - was that car parking was available round the hotel but at an extra cost per night.

Posted by , from Essex on 28 Mar 2018

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5 out of 5

Excellent hotel, centrally located

Pros: Location, facilities and staff
Location: Centrally located in Stratford, walking distance to riverside and restaurants.
Very friendly and courteous staff, the location of the hotel is perfect. When travelling for work, I try and there as much as possible because its convenient and affordable.

Posted by , from London, UK on 23 Feb 2018

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4 out of 5

Very close to the town centre so very convenient

Extremely friendly staff which makes any stay in a hotel so much better.

Posted by , from Norwich on 10 Jul 2017

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4 out of 5
Very nice hotel close to shops and bars staff very good

Posted by on 21 Nov 2016

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 969 square feet (90 square metres) and includes conference centres. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Best Western Grosvenor. Parking is available for a fee. This Victorian Stratford-upon-Avon hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 2 levels
  • 969 sq ft of conference space
  • 90 sq. m of conference space
  • Built in 1832
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Rollaway/extra beds available
  • Free cots/infant beds


Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed


Self parking (surcharge)


  • Train station: Stratford-Upon-Avon Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Grosvenor offers 73 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 26-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.

Garden Room – Overlooking the garden, this fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome for a fee


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Barclaycard.

  • Service animals are allowed
  • Staffed front desk


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10.00 per person (approximately)
  • Self-parking fee: GBP 6.00 per day
  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grosvenor Hotel Stratford-upon-Avon
  • Best Western Grosvenor Stratford-upon-Avon
  • Hotel Best Western Grosvenor
  • BEST WESTERN Grosvenor Hotel Stratford-Upon-Avon, England
  • Best Western Stratford-Upon-Avon
  • Stratford-Upon-Avon Best Western
  • Best Western Grosvenor Hotel
  • Best Western Grosvenor Stratford-upon-Avon
  • Best Western Grosvenor Hotel Stratford-upon-Avon
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.