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"Beautiful building in a great location. Easy parking, even on the weekend. " More

By a verified traveller on Mon 28 Oct 2019

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Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£66* Per night/room 10 Oct - 11 Oct

Privilege, Twin Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Stratford-upon-Avon Shakespeare Hotel. During your stay, you're just a quick walk from Nash's House. Features include free WiFi in public areas, plus a restaurant and a bar. Built in 1764, this 4-star hotel has 78 rooms over 3 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer MP3 docking stations, 24-hour room service and LCD TVs
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the restaurant and the helpful staff
  • Steps from Nash's House and New Place
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Mercure Stratford-upon-Avon Shakespeare Hotel ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Stratford-upon-Avon Shakespeare Hotel

Everyone (4) Couples (2) Business (1) Family (2) Other (1)
5 out of 5

Posted by on 4 Aug 2020

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Comment from Hotel Management

11 Aug 2020 by Jason GM

Thanks for your rating and for giving us a 5out of 5. Kind regards Jason Mayglothling General Manager

4 out of 5

Posted by on 26 Dec 2019

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5 out of 5
Beautiful building in a great location. Easy parking, even on the weekend.

Posted by on 28 Oct 2019

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4 out of 5

Nice centrally located hotel

This hotel is very central and very good value for money. However it is a little tired and a tad soulless. The ground floor layout is rather disjointed so although there are 2 nice log fires, the bar area is not within either off them. We didn't feel that this was conducive to having a cosy drink in the bar. Rooms were spacious, clean and warm though the pillows were like rocks. Parking is £10 per day but you need to be there early to secure a space. Overall a good value stay for accommodation and right in the town centre so very convenient.

Posted by , from Newmarket on 4 Jan 2018

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4 out of 5

Perfectly placed in the town centre

A hotel with character but be advised the hotel floorboards are very creaky though this does add to the charm of the hotel.

Posted by on 25 Oct 2016

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4 out of 5

Perfect position in town centre

Pros: Everything
Pleasant olde world building. Creaky floors all part of the charm of the place. Welcoming staff. Rooms are well appointed and equipped.

Posted by , from Richmond, North Yorkshire on 12 Oct 2016

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4 out of 5

Quaint Tudor Hotel supported by Mercure Hotel Principles

Hotel situated in the middle of Strafrofd-uopn-Avon, very convenient for the sights. Visited on a hot July day so A/C was apprciated. Hotel staff were helpful, though sometimes mistaken. Limited parking though Hotel has discount for the local NCP (actually cheaper at £4.5 than the Hotel parking. Room was comfortable/ clean (old style) though only a view of a flat top back room!. Recommmended.

Posted by on 13 Jul 2015

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3 out of 5

cold showers

We oaid extra for room upgrade. Unfortunately there was no hot water either in shower or from taps. Mentioned it at desk but after an hour had to go and ask again. Different staff but still unable to fix. Offered another room which was small so decided to stay put. Gave us a bottle of wine as recompense. Otherwise great location and great room- if there had been hot water !

Posted by on 23 May 2013

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1 out of 5

very poor stay

The room we were allocated was very sad, the furniture was in a very bad state, the bed was so bad you could not sleep at all. We just spent one of our two nights there, It was so bad we just wanted toleave as soon as possable. All in all a very bad experience.

Posted by on 1 Oct 2012

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4 out of 5

Ideal für Kurztrip mit Theaterbesuch

Die gute Lage und äüßerlich altmodisch, aber mit allem modernen Komfort hielt alle erwartungen stand, sehr praktisch zu Erkunden des Shakespeare-Städtchens und gemütlich für die Tea-Pausen zwischendurch im Zimmer...

Posted by on 16 Dec 2015

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About the Mercure Stratford-upon-Avon Shakespeare Hotel

Location Chapel Street, Stratford-upon-Avon, England CV37 6ER

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The eco-friendly Mercure Stratford-upon-Avon Shakespeare Hotel also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Stratford-upon-Avon hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1764
  • Dining venue
  • Bar or lounge
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Stratford-Upon-Avon Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Stratford-upon-Avon Shakespeare Hotel offers 78 forms of accommodation with MP3 docking stations and minibars. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.

Marco's New York Italian – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 12 per person (approximately)
  • Self-parking fee: GBP 15 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Stratford-upon-Avon
  • Mercure Shakespeare
  • Mercure Shakespeare Hotel
  • Mercure Shakespeare Hotel Stratford-upon-Avon
  • Mercure Shakespeare Stratford-upon-Avon
  • Mercure Stratford-upon-Avon Hotel
  • Mercure Stratford-upon-Avon Shakespeare
  • Mercure Stratford-upon-Avon Shakespeare Hotel
  • Shakespeare Hotel
  • Shakespeare Mercure
  • Mercure Stratford-upon-Avon Shakespeare Hotel Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.