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4.2 out of 5

"Beautiful surroundings, friendly/helpful staff, easy parking facilities, dog friendly " More

By a verified traveller on Fri 27 Dec 2019

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Double Room (Small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£40* Per night/room 19 Jan - 20 Jan

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy The Mill Hotel's good location. During your stay, you're just a quick walk from Gainsborough's House. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 62 rooms. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer LCD TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Enjoy local cuisine while dining at The Mill
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • Guests speak favourably about the clean guestrooms and the proximity to shopping
  • Just a 4-minute walk from Gainsborough's House and 6 minutes by car from Long Melford Heritage Centre

The Mill Hotel ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Mill Hotel

Everyone (5) Couples (1)
5 out of 5

Posted by on 29 Aug 2020

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5 out of 5
Beautiful surroundings, friendly/helpful staff, easy parking facilities, dog friendly

Posted by on 27 Dec 2019

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2 out of 5
Staff at reception were okay and cleaners were friendly enough, but everyone else seemed rude, not interested and not very friendly. Rooms are dated, bathrooms in need of an extreme makeover! We booked a superior room and bathroom was tiny, dirty grout, cheap shower, holes in tiles and a shower curtain! Food was appalling! Overpriced, tasteless and raw in places! Dessert pasty was still raw, pasta was undercooked, for dinner you got 2 pieces of filled ravioli! Shocking! Breakfast was deep fried and tasted of old oil. No fresh fruit. Orange juice from a carton. Coffee and tea, horrible. Tried giving lunch a try and ended up sending it back and getting a refund. Ordered a burger that said avocado in the description only to be told it had avocado in the tiny spit of sauce that was on the very dry burger!! Ended up eating out every day. Only good thing about our stay was the size of the room, the decor downstairs was nice and cosy and the location.

Posted by on 9 Nov 2019

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4 out of 5
Beatiful place to stay, in lovely surroundings, hotel staff were very pleasent, and the receptionist very helpful in arranging taxi service for us. My only negative comment would be our room was very small, with no room to move arround. We were fortunate to have a room on the ground floor, as there was no lifts, and i would have found stairs difficult. If i was staying in the area again i would book this hotel.

Posted by , from Essex on 10 Sep 2018

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5 out of 5

2 day stay

Good value for money. Lovely room good parking great location. Breakfast pricey but lots of lovely local cafes. Would return again definitely.

Posted by , from Devin on 3 Dec 2017

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4 out of 5

Great location for meadows and walking into town

Rooms very warm but if you leave the windows open a bit it is ok. Third floor has real character but very low ceiling and beams.

Posted by , from newcastle on 17 Feb 2017

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1672 square feet (155 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly The Mill Hotel. Smoking is allowed in designated areas at this 3-star Sudbury hotel.

  • 62 guestrooms or units
  • 1672 sq ft of conference space
  • 155 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: London (STN-Stansted) (51.2 km / 31.8 mi)
  • Train station: Sudbury Station (1.1 km / 0.7 mi)

Room Amenities

The Mill Hotel offers 62 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Sudbury hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

The Mill – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Mill Bar – Overlooking the garden, this bar specialises in regional cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 5 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.00 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Legacy Mill Hotel
  • Legacy Mill Hotel Sudbury
  • Legacy Mill Sudbury
  • Elizabeth Hotel Mill Riverside
  • Mill Hotel Sudbury
  • Mill Sudbury
  • The Legacy Mill Hotel Sudbury, Suffolk
  • Mill Hotel
  • The Mill Hotel Sudbury, Suffolk
  • The Mill Hotel Hotel
  • The Mill Hotel Sudbury
  • The Mill Hotel Hotel Sudbury
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.