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The Palace of the Lost City at Sun City Resort

Star Rating
5 out of 5

Reviews

4.3 / 5Very Good
451 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free airport shuttle

Map

What's nearby

  • Popular Location
    Lost City
    1 min walk
  • Popular Location
    The Valley of Waves
    14 min walk
  • Popular Location
    The Gary Player Golf Course
    5 min drive
  • Airport
    Pilanesberg (NTY-Sun City)
    19 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-19. Try updating your dates to see prices for your trip.

    About this area

    Sun City

    The Palace of the Lost City at Sun City Resort is located in Sun City. Lost City and The Valley of Waves are local attractions and The Gary Player Golf Course is worth checking out if an activity is on the agenda.

    4.7/5 guest location rating

    Guests like it for

    • Safe (200 reviews)
    • Good places to eat (142 reviews)
    • Quiet (137 reviews)
    Popular Location

    What's nearby

    • Lost City - 1 min walk
    • The Valley of Waves - 14 min walk
    • The Gary Player Golf Course - 5 min drive
    • Sun City Casino - 5 min drive
    • Waterworld - 7 min drive

    Restaurants

    • Where to eat
    • Crystal Court – Restaurant offering international cuisine. Serves breakfast and dinner daily. Reservations required.
    • The Grill Room – Garden-view steakhouse offering international cuisine. Serves dinner daily. Reservations required.
    • Plume – Fine-dining restaurant offering French cuisine. Serves dinner on selected days. Reservations required.
    • Tusk Bar & Lounge – Piano bar offering African cuisine. Serves light fare daily.

    About this property

    The Palace of the Lost City at Sun City Resort

    Along with 3 restaurants, this hotel has a full-service spa and a golf course. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle and a free casino shuttle. Additionally, a casino, free water park access and an outdoor pool are on-site. All 335 rooms offer free WiFi, 24-hour room service and TVs with cable channels. Other amenities available to guests include minibars, separate bathtubs and showers and coffee/tea makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: ZAR 65 per night
    Valet parking: ZAR 65 per night
    Free 24-hour return airport shuttle
    Airport shuttle on request
    Free local area shuttle
    Free casino shuttle

    Food and drink

    Free buffet breakfast available daily 6:30 AM–11 AM
    3 restaurants and 3 coffee shops
    1 poolside bar and 1 bar
    24-hour room service

    Things to do

    18 holes of golf
    2 outdoor tennis courts
    Arcade/game room
    Archery
    Billiards/pool table
    Boat tours
    Children's pool
    Ecotours
    Free water park access
    Full-service spa
    Game/wildlife drives
    Game/wildlife viewing
    Health club
    Hiking/biking trails
    Mini golf
    Motor-boating
    Motorised watercraft
    Mountain biking
    Nightclub
    Outdoor pool
    Parasailing
    Playground
    Safari
    Sauna
    Segway hire/tours
    Shopping
    Steam room
    Waterskiing
    Ziplining

    Family friendly

    Arcade/game room
    Babysitting/childcare (surcharge)
    Children's club (surcharge)
    Children's pool
    Dry-cleaning service
    Free local area shuttle
    Free water park access
    Corner/local shop
    In-room childcare (surcharge)
    Laundry facilities
    Lazy river
    Mini golf
    Outdoor pool
    Playground
    Supervised childcare/activities (surcharge)
    Waterslide

    Conveniences

    ATM/banking services
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand
    Corner/local shop

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English

    Business services

    Business centre
    Meeting rooms
    Conference centre

    Outdoors

    Garden
    Pool sunloungers
    Pool umbrellas
    Terrace

    Spa

    Aromatherapy
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage/treatment rooms
    Outdoor treatment areas
    Reflexology
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking

    More

    Casino
    Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    Air conditioning
    Ceiling fan

    Bathroom

    Free toiletries
    Hairdryer
    Separate bathtub and shower

    Entertainment

    TV channels
    TV

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    Phone
    Safe
    Turndown service
    4.3

    Very Good

    5 - Excellent
    258
    4 - Good
    118
    3 - Okay
    39
    2 - Mediocre
    24
    1 - Poor
    12
    4.5
    Cleanliness
    4.2
    Service and Staff
    4.4
    Amenities
    4.2
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Lovely place in an amazing location. Rooms a little tired looking but very clean with regular checks. ideal holiday for families and adults only.

    Stayed 7 nights in Jan 2020

    2/5

    • Liked: Cleanliness, room comfort
    • Disliked: Property conditions & facilities

    Sun City lost its way

    Its billed as a luxury hotel but its just a family water park with so many fast food franchises its hard to count

    Stayed 3 nights in Jan 2020

    3/5

    • Disliked: Cleanliness, staff & service

    Nothing special for the price per night. Did not get my bottle of wine as stated on my booking.

    Stayed 1 night in Dec 2019

    2/5

    • Liked: Property conditions & facilities
    • Disliked: Staff & service

    HORRENDOUS Breakfast Service - Worst I've experien

    Breakfast experienceS were horrendous!!! Food was good but the breakfast service was terrible. From the moment we arrived it felt as if we were cattle being led to the feed lot. We were led away to a separate "dining room" on our first morning. I asked if the buffet was the same as the main dining hall / cafeteria and was told it was exactly the same only to find out the next morning that the menu we had on the first morning was significantly reduced. At least we had service at the first venue which can not be said for the service in the main cafeteria. We were led to the Grill Room which is an annex of the main dining hall. After receiving no service, I again waited to be seated in the main dining hall so that I could at least ask a waitron for glasses for fruit juice. Glasses and plates were in short supply and we had to wait a long time for either of these. Egg station only had one chef which added to the frustration of the guests (yes, I was not the only one that was pissed). Breakfast on the first morning took us 20 minutes and on the second morning, one hour and 10 minutes. I won't be staying at the Palace again.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    IO liked everything . The hotel is in very good chepe, conservation note 1000.

    Stayed 1 night in Nov 2019

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