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28 Aug 2022 by Asya Georgieva
Dear Marina,Thank you for spending time to rate us. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Imperial Palace Hotel 5*.Kind regards,
23 Jul 2022 by Asya Georgieva
Dear Galina, Thank you for choosing Imperial Palace Hotel 5* for your trip. Your valuable feedback describing your experience is valuable for us and our future development. We will be delighted to welcome you again. Kind regards,
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Entertainment
Not included
Imperial Palace Hotel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Imperial Palace Hotel - All Inclusive offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the luxury Imperial Palace Hotel - All Inclusive. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Sunny Beach property is smoke free.
Available in some public areas: Free WiFi , Internet access - wireless
Self parking (surcharge) , Parking (limited spaces)
Imperial Palace Hotel - All Inclusive offers 545 air-conditioned accommodations with a hairdryer and free toiletries. Memory foam beds feature premium bedding. Televisions come with cable channels. Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Hollywood – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurant Gondolla – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
Lobby Bar Safari – This lobby lounge overlooks the ocean and pool. Open daily.
Irish Bar – On-site pub. Open daily.
Mezzanie Bar – On-site cocktail bar. Open daily.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, Diners Club, debit cards and cash.
For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Staff at the property wear personal protective equipment and guests are provided with hand sanitiser. Individually wrapped food options are available through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
