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Double or Twin Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Junior Suite, Sea View

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Junior Suite, Sea View (for 3 people)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Duplex Suite, Sea View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Suite, Beach View

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the spacious rooms at Royal Palace Helena Sands. During your stay, you're just a quick walk from Sunny Beach. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception. This 5-star hotel has 167 rooms. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, sofa beds and LCD TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Restaurant Poseidon, a buffet restaurant that serves international cuisine
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Indulge with body scrubs, manicures and pedicures or Ayurvedic treatments at Lions Health and Beauty
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a private beach, a health club and a playground
  • Guests speak favourably about the pool and the helpful staff
  • Just a 3-minute walk from Sunny Beach and a 3-minute drive from Action Aquapark
  • Airport shuttle service available for a fee

Royal Palace Helena Sands ratings based on 3 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Palace Helena Sands

Everyone (3)
5 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by Zlatina Belcheva

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 1 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by Zlatina Belcheva

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 18 Sep 2019

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About the Royal Palace Helena Sands

Location Sunny Beach, Sunny Beach, 8240

Property Features

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Palace Helena Sands such as the free kids' club and the outdoor pool. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an attached winery, a kids' pool and a health club. This 5-star Sunny Beach hotel is smoke free.

  • 167 guestrooms or units
  • 3 dining venues
  • Buffet breakfast (free)
  • Winery on site
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Bourgas (BOJ) (29.9 km / 18.5 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Royal Palace Helena Sands offers 167 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This accommodation is furnished with double sofa beds. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony
  • Pull-out sofa bed
  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Restaurant Poseidon – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.

Dolphin Restaurant – This restaurant specialises in seafood. Open daily.

BBQ Blue Lagoon – This restaurant specialises in Mediterranean cuisine. Open daily.

Room service is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a private beach and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Lions Health and Beauty has 4 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Royal Palace Helena Sands

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Hotel Names

  • Royal Palace Helena Sands
  • Royal Palace Helena Sands Hotel
  • Royal Palace Helena Sands Hotel Sunny Beach
  • Royal Palace Helena Sands Sunny Beach
  • Royal Palace Helena ds Hotel
  • Royal Helena Sands Sunny Beach
  • Royal Palace Helena Sands Hotel
  • Royal Palace Helena Sands Sunny Beach
  • Royal Palace Helena Sands Hotel Sunny Beach

You should know

  • Pool access available from 8:30 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.