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Hotel Description

The shopping around Novotel Samator Surabaya Timur gets good marks from our customers. During your stay, you'll be close to Galaxy Mall. Free WiFi in public areas, free self-parking and 2 bars are available. Built in 2017, this 4-star hotel has 261 rooms over 21 floors. Each room includes amenities such as free WiFi and a washer/dryer.

  • Air-conditioned rooms with washers/dryers, 24-hour room service and cable TV
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a fitness centre and mini golf
  • Guests speak favourably about the bathrooms and the proximity to shopping
  • 10 minutes by car from Galaxy Mall and 12 minutes from Royal Plaza Surabaya
  • Airport shuttle service available for a fee

Superior Twin Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 3 Max
£23* Per night/room 3 Aug - 4 Aug

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Twin Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the Novotel Samator Surabaya Timur

Location Jl Kedung Baruk 28 Rungkut, Surabaya, 60298

Property Features

Novotel Samator Surabaya Timur offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. The business-friendly Novotel Samator Surabaya Timur also features concierge services, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available during limited hours) is available for a fee. Free self parking is available. This 4-star Surabaya hotel is smoke free.

  • 1 building
  • 261 guestrooms or units
  • 21 levels
  • 2 bars or lounges
  • Built in 2017
  • Dining venue
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Miniature golf on site
  • Washer/dryer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Surabaya (SUB-Juanda) (17 km / 10.5 mi)
  • Train station: Surabaya Gubeng Station (9.8 km / 6.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Samator Surabaya Timur offers 261 forms of air-conditioned accommodation with washers/dryers and minibars. Televisions come with cable channels. Bathrooms include slippers and hairdryers. This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Washer and dryer
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

FOOD EXCHANGE – On-site restaurant.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available from 6:00 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered from 6:00 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 145200 per person (approximately)
  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 260000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Samator Surabaya Timur Hotel
  • Novotel Samator Timur Hotel
  • Novotel Samator Timur
  • Novotel Samator Surabaya Timur Hotel
  • Novotel Samator Surabaya Timur Surabaya
  • Novotel Samator Surabaya Timur Hotel Surabaya

You should know

  • Novotel Samator Surabaya Timur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.