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Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chairman Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Golden Tulip Legacy Surabaya. During your stay, you'll be connected to a shopping centre and within walking distance of Pakuwon Mall. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are available. This 4.5-star hotel has 205 rooms over 28 floors. All rooms offer free WiFi and LED TVs.

  • Air-conditioned rooms with 24-hour room service, LED TVs and premium bedding
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with pool views at Emerald Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, body scrubs or body treatments at Rich Spa
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the comfy beds and nice bathrooms
  • 11 minutes by car from Pakuwon Mall and 7 minutes from Mpu Tantular Museum
  • Free shopping centre shuttle service

Property Features

Golden Tulip Legacy Surabaya offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at the luxury Golden Tulip Legacy Surabaya. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this Victorian Surabaya hotel.

  • 1 building
  • 205 guestrooms or units
  • 28 levels
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Surabaya (SUB-Juanda) (20.6 km / 12.8 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Golden Tulip Legacy Surabaya offers 205 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10:00 AM.

Emerald Restaurant – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast and dinner. Open 24 hours.

Grand Ocean – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Lobby Bar & Lounge – This bar specialises in international cuisine and only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

  • Health or beauty spa nearby

Spa Services

Rich Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 6
  • Thai massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Golden Tulip Legacy Surabaya

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between IDR 138000 and IDR 138000 for adults, and IDR 69000 and IDR 69000 for children (approximately)
  • Airport shuttle fee: IDR 350000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rich Palace Hotel
  • Rich Palace Surabaya
  • Rich Palace
  • Golden Tulip Legacy Surabaya Hotel
  • Golden Tulip Legacy Surabaya Surabaya
  • Golden Tulip Legacy Surabaya Hotel Surabaya
  • Rich Palace Hotel Surabaya by SoASIA Hotels Resorts

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.