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Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
£92* Per night/room 6 May - 7 May

Premium Room, 1 King Bed (High Floor Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed (High Floor Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Double Beds (High Floor Lounge Access)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Crowne Plaza Suzhou, an IHG Hotel, you're just a quick walk from Jinji Lake. Free WiFi in public areas, 3 restaurants and a full-service spa are available.

  • Free WiFi
  • For dining with pool views, stop by 圣汐Sun Seeker, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages, facials or body treatments at 佳莉雅RE-WELLNESS
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Jinji Lake and Gate to the East
  • Train station pick-up shuttle service available for a fee

About the Crowne Plaza Suzhou, an IHG Hotel

Location 168 Xinggang Street, Suzhou, Jiangsu 215021

Property Features

Crowne Plaza Suzhou, an IHG Hotel offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A seasonal outdoor pool, a health club, and a sauna are also featured at the luxury Crowne Plaza Suzhou, an IHG Hotel. Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 1 building
  • 388 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2009
  • Kid's club (free)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Suzhou Railway Station (8.6 km / 5.3 mi)
  • Metro station: Dongfangzhimen Station (0.6 km / 0.4 mi)
  • Property shuttles: Train station pick-up

Room Amenities

Crowne Plaza Suzhou, an IHG Hotel offers 388 accommodations with minibars and a safe. 42-inch LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:00 AM.

圣汐Sun Seeker – Overlooking the pool, this buffet restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

鲍鱼王子Abalone Prince – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.

臻炉逸Zhen Hotpot – Overlooking the pool, this restaurant serves lunch and dinner. Reservations are required. Open daily.

香茗舫Fragrance – This coffee shop overlooks the pool. Open daily.

马里亚纳Mariana – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Room service is available.

Nearby Activities

A marina and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, 佳莉雅RE-WELLNESS. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Suzhou
  • Crowne Plaza Suzhou
  • Suzhou Crowne Plaza
  • Crowne Plaza Suzhou Hotel

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.