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"A good value hotel with good facilities and lovely staff. Would certainly recommend to friends and family. " More

By a verified traveller on Fri 06 May 2022

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Room, 1 Double Bed (SweetRoom by Ibis)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at ibis Swansea. During your stay, you'll be within walking distance of Dylan Thomas Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Pennard Golf Course and a few minutes from Swansea Museum
  • Pets welcome for a fee

ibis Swansea ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Swansea

Everyone (8) Couples (1)
5 out of 5
A good value hotel with good facilities and lovely staff. Would certainly recommend to friends and family.

Posted by on 6 May 2022

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Comment from Hotel Management

17 May 2022 by Kate Davies, General Manager

Dear Richard, Thank you for this great review. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are very glad that everything met your expectations during your stay. We can't wait to see you on your next visit! Best regards, Kate Davies, General Manager

1 out of 5

Posted by on 23 Nov 2019

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5 out of 5
Smart TV was a nice touch. Breakfast was good. Adequate parking. Extremely Comfortable bed. Floors and shower could be cleaner, but otherwise.... Happy overall

Posted by on 24 Oct 2019

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4 out of 5
Good location, great staff, the rooms are clean but basic.

Posted by , from Huddersfield on 22 Sep 2019

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4 out of 5

Posted by on 24 Aug 2019

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3 out of 5
standard room we were offered was horendous. my wife refused to stay there so had to upgrade to executive suite which should of been standard.

Posted by on 26 May 2019

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4 out of 5

Posted by on 6 Feb 2019

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2 out of 5
Rooms need updating badly as it seems only the bar area has had any improvements. Prefer Village Hotels all day long for a similar price.

Posted by on 16 Oct 2017

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5 out of 5

Clean hotel close to city centre

Pros: Hotel 1 mile from town centre. Clean and quiet.
Location: Surprisingly activities for families and shops in Swansea. Surrounding villages have a good variety of shops and beaches which are also very clean.
Good hotel with sufficient facilities for weekend break. Clean good sized bedrooms all ensuite, staff friendly, breakfasts choice good - hot or continental. Staff friendly and very helpful.

Posted by , from Banbury Oxfordshire on 18 Jul 2017

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4 out of 5

Nice hotel accessible to the Gower.

Pros: Easy to find and to park, with the registration scheme. Located near the Waterfront which is delightful. Close to eateries.
Cons: Room141, the road noisy,window did not tilt. Smelly sink, toilet cistern ran all the time. Heater defunct. Hairdryer was cold! By stairs, noisy.
Location: Walking distance to Waterfront eateries and MacDonalds if able bodied. Buddlehia bushes over paths need trimming back.
The staff on reception were friendly and helpful. The room was clean and the beds were quite comfortable.

Posted by , from Devon on 30 Jun 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Swansea also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Swansea hotel is smoke free.

  • 99 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Swansea (WSS-Swansea Train Station) (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Ibis Swansea offers 99 accommodations with a safe and a hairdryer. This Swansea hotel provides complimentary wireless Internet access. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Electric kettle
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7:00 AM to 11:00 AM.

Lobby – This café serves lunch and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.00 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Hotel Swansea
  • ibis Swansea
  • Swansea ibis
  • Ibis Swansea Hotel Swansea
  • Ibis Swansea Wales
  • ibis Swansea Hotel
  • ibis Swansea Hotel
  • ibis Swansea Swansea
  • ibis Swansea Hotel Swansea

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.