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4.2 out of 5

"Rooms in need of refurbishment. Staff provide excellent service. Nothing is too much trouble " More

By a verified traveller on Fri 06 May 2022

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Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£92* Per night/room 29 Aug - 30 Aug

Superior Room, 1 King Bed, Non Smoking, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking, Marina View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Swansea Marriott Hotel's good location. During your stay, you're just a quick walk from Quadrant Shopping Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Cast Iron Bar & Grill
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the spaciousness and overall comfort
  • Just a 4-minute walk from Swansea Beach and 7 minutes on foot from LC Swansea

Swansea Marriott Hotel ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Swansea Marriott Hotel

Everyone (13) Couples (4) Family (2) Friends (1) Other (1)
5 out of 5
Rooms in need of refurbishment. Staff provide excellent service. Nothing is too much trouble

Posted by , from london on 6 May 2022

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3 out of 5
Biggest positive about this property is it’s location. Close to the shops, LC2, Winterwonderland, marina and promenade.

Posted by on 23 Nov 2019

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4 out of 5

Posted by on 8 Jul 2019

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4 out of 5
The bar area is very small and grill quite noisey.

Posted by on 11 Jun 2019

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5 out of 5

Posted by on 20 Apr 2019

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3 out of 5
The best thing about the Marriott is the location and the views of the sea and the Marina. There was scaffolding marring the view this time. It is quite expensive. The restaurant food was excellent ( but expensive) and the breakfast buffet good but not great, The hotel is a little worn round the edges now and there are stains on curtains and seat covers which really could be removed with a bit of care and attention. The reception staff were lovely and very helpful.

Posted by , from Hampshire on 11 May 2018

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Comment from Hotel Management

13 May 2018 by Hannah

Dear Martin, Thank you for taking the time to review your recent stay with us at the Swansea Marriott. We take pride in providing our guests with excellent customer service, and we apologise for having fallen short of your expectations during your stay. We have passed on your feedback to ensure the issues you encountered during your stay are rectified. We hope to welcome you back to the hotel should your future travels bring you back to Swansea, Kind Regards Hannah

3 out of 5

Fabulous location.

Pros: Location, friendly staff and breakfast.
Cons: Radiators moved so windows could be altered to French windows with, if possible, a small balcony so that views can be appreciated.
Location: Excellent for beach and Marina. Good base for Gower Peninsula.
Love location of this hotel. Lovely promenade alongside beach and Marina. We booked a deluxe room with Marina view. Unfortunately, they gave us a standard room with car park view. It was sorted quickly as I had the proof with me that they had made a mistake. It's a shame that window in the room isn't to the ground and only half way down. Below the window was a very bulky radiator, so you couldn't really enjoy the view. We returned to the hotel in the evening and there was a friendly atmosphere in the bar. It's not big enough as people couldn't find a seat. It's a hotel of the eighties and it shows but I would still recommend it for short breaks. Especially because of location. Breakfast is very good.

Posted by , from Pontardawe on 26 Mar 2018

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Comment from Hotel Management

4 Apr 2018 by Hannah

Dear Guest, Thank you for taking the time to review your recent stay with us at the Swansea Marriott. We are sorry for the issues you encountered during your stay and have passed your feedback on to the rest of the team. We hope to welcome you back to the hotel should your future travels bring you back to Swansea, Kind Regards

5 out of 5

Close to town centre and other amenities.

My stay and experience was excellent. Though the weather was unforgiving, the warm of the hotel and staff made for all this. Nice place, nice people and heartful breakfast!

Posted by , from London. on 25 Feb 2018

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5 out of 5

Nice hotel close to amenities and beach

Staff very helpful , food was nice not to expensive

Posted by , from morriston swansea sa6 6as on 22 Feb 2018

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5 out of 5
Really lovely staff who were extremely helpful, they helped to make our stay and my 21st that but more special. They were extremely accommodating to my party when arriving.

Posted by , from swansea on 22 Dec 2017

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Renovations + Closures

This property is undergoing renovations until 30 June 2023 (completion date subject to change).

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 6 meeting rooms available. The business-friendly Swansea Marriott Hotel also features a terrace, a garden, and a picnic area. Self parking is free. This 4-star Swansea hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • 300 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Swansea Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Swansea Marriott Hotel offers 121 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch Smart televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and hairdryers. This Swansea hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 11:00 AM.

Cast Iron Bar & Grill – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rock climbing nearby
  • Waterskiing nearby
  • Golfing nearby
  • Sailing nearby
  • Snorkelling nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.00.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.95 for adults and GBP 7.85 for children (approximately)
  • Fee for in-room wireless Internet: GBP 8.00 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel Swansea
  • Swansea Marriott
  • Swansea Marriott Hotel
  • Marriott Swansea
  • Swansea Marriott Hotel Wales
  • Swansea Marriott Hotel Hotel
  • Swansea Marriott Hotel Swansea
  • Swansea Marriott Hotel Hotel Swansea

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.