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4.0 out of 5

"Couldn't have picked a better location. Very nice staff, lovely food. " More

By a verified traveller on Mon 10 Apr 2017

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£76* Per night/room 1 Aug - 2 Aug

Triple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

The Dolphin SA1 Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Swansea Market. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This 3-star hotel has 41 rooms. All rooms offer free WiFi and LCD TVs.

  • All rooms offer LCD TVs, desks and free toiletries
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests have great things to say about the location and the bathrooms
  • Just a 3-minute drive from Swansea Beach and 8 minutes from Liberty Stadium

The Dolphin SA1 Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Dolphin SA1 Hotel

Everyone (3)
5 out of 5

Posted by on 18 Jul 2020

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5 out of 5

Nice hotel right in the city centre

Couldn't have picked a better location. Very nice staff, lovely food.

Posted by , from Aberystwyth on 10 Apr 2017

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2 out of 5

Okay hotel - not exactly a boutique

I wouldn't say that The Dolphin is a bad hotel. The room was clean, the bed was comfortable, and the location was ideal for doing business in Swansea. However, there are several things that aren't great about it. Firstly, the room itself was very small, and the décor throughout the hotel looked tired. This is no great problem, but for the price I paid for the overnight stay, not really a good indicator of value for money. Also, the hotel markets itself as boutique, when it's nothing of the sort. It's just another generic hotel. I wouldn't go as far as to say that the staff were rude, but most of them didn't seem to be particularly helpful. Again, not a big deal, but when you consider the quality of service you get at most hotels these days, you'd expect more. As someone who travels a lot for work, and stays in a lot of hotels, I'd say that The Dolphin is a bit overpriced, looks outdated, and needs to do more to make sure that staff are more welcoming. There are no major flaws with it, but travellers can likely find a better deal at another hotel.

Posted by on 21 Feb 2017

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About the The Dolphin SA1 Hotel

Location Whitehalls, Swansea, Wales SA1 3AB

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Dolphin SA1 Hotel also features coffee/tea in common area, concierge services, and dry cleaning/laundry services. This 3-star Swansea hotel is smoke free.

  • 41 guestrooms or units
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Cardiff International Airport (CWL) (60.9 km / 37.9 mi)
  • Train station: Swansea Station (0.8 km / 0.5 mi)

Room Amenities

The Dolphin SA1 Hotel offers 41 forms of accommodation with free toiletries. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit. This Swansea hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • LCD television
  • Digital channels
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 72 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 6.00 for adults and GBP 3.50 for children (approximately)
  • Early check-in fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dolphin SA1 Hotel Swansea
  • Dolphin SA1 Hotel
  • Dolphin SA1 Swansea
  • Dolphin SA1
  • The Dolphin SA1 Hotel Hotel
  • The Dolphin SA1 Hotel Swansea
  • The Dolphin SA1 Hotel Hotel Swansea

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.