17 Nov 2019 by Rüdiger C Hollweg
Dear Mr. Floupita, Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation of choice. We are very pleased to read that you enjoyed your overall stay with us and that our hotel facilities and services were up to your expectations. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Ishtar - Dead Sea. With kind regards, Rüdiger C. Hollweg General Manager
15 Sep 2019 by Digital Team
Dear valued guest, Thank you for sharing your feedback of your recent stay with us. We are delighted to learn that we managed to exceed your expectations. We look forward to host you again, whenever your travels bring you back to the Dead Sea. Sincerely, Cornelia Zschunke Executive Assistant Manager
7 Nov 2016 by Digital Team
Dear valued guest, Thank you for taking the time to review your recent stay at Kempinski Hotel Ishtar. We are sorry for the inconvenience you faced and appropriate action has already been taken. We hope to welcome you back for another perfect stay. Warm Regards, Sebastien Mariette - General Manager
Due to COVID-19, this property’s food and beverage options may be limited.
Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Kempinski Hotel Ishtar Dead Sea, you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants and 3 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. This Belle Époque resort also offers a children's pool, a seasonal outdoor pool and outdoor tennis courts. Free self parking and valet parking are available. This 5-star Sweimeh resort is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Kempinski Hotel Ishtar Dead Sea offers 345 forms of accommodation with DVD players and free minibar items. Rooms open to balconies or patios. A pillow menu is available. Plasma televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Obelisk – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The Codes – Overlooking the ocean and pool, this fine-dining restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Akkad – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar.
Ashur – This beachfront restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Isin – Overlooking the ocean, this lobby lounge only serves light fare.
Late-night fare is available from 24-hour room service.
9 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a private beach, an outdoor tennis court, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Ishtar Spa by Resense has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 3 days prior to check-in.
Residents of Jordan must present the Sanad mobile app at check-in.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus a grey water recycling system.
For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 3 days prior to check-in. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.