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Hotel Description

Our customers tell us they enjoy Alexandra House's quiet location. During your stay, you'll be close to Swindon Designer Outlet. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. Built in 2005, this 4-star hotel has 152 rooms over 2 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests like the accommodation for the spaciousness, overall comfort and low noise level
  • 12 minutes by car from Swindon Designer Outlet and 11 minutes from Coate Water Country Park
  • Dogs welcome for a fee

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£42* Per night/room 5 Jan - 6 Jan

Room, 1 Double Bed (Adaptive)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alexandra House ratings based on 8 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Alexandra House

Everyone (6) Family (2)
5 out of 5
Great stay. Everyone was polite and friendly. Hotel was clean and tidy. Big conference centre but didn’t affect our stay.

Posted by on 6 Jun 2019

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5 out of 5
The overall look, feel and design of the property.

Posted by on 16 May 2019

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5 out of 5
Good.it was good. Enjoyable would go again good. .

Posted by on 3 May 2019

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4 out of 5

Posted by on 18 Apr 2019

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3 out of 5

Posted by on 21 Nov 2018

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1 out of 5

Poor management of Hotel and miss-sold

Pros: It's location.
Cons: Overall hotel management. Hotel descriptions (Air con). The worst restaurant experience I've ever had. (this is the 1st review/complaint Ive done)
Arrived and had to wait for 10mins to check in. No clear directions to where the room was, (it was a good 4-5min walk away from reception) the Hotel room was BIG and specious, Great. Unfortunately there was NO air conditioning??? - A double superior room. The website suggests that rooms have Air Con... The refrigerator was turned off and took until morning to chill the worst part of the stay... Dinner. I had to wait to be seated for a few mins. I then was approached by 3 different waiters all asking me the same questions. It was very confusing to what was available and I genuinely didn't know if my meal was cooked to order, or that I had to go up to the buffet and get it. I waited for the food. I ordered "Smoked Salmon" from the menu as a starter... Processed, cubed, (tinned) Poached salmon arrived. Not smoked salmon. I did not eat this. Others on a nearside table also commented on this as they too were expecting smoked salmon. The main was good. Breakfast - Disaster I arrived at the restaurant, waited to be seated... But no-one came to see me. It was only when others walked past me I realised that it was a seat yourself and help yourself situation . Breakfast was dry, cold and poorly presented. There was clearly not enough staff to handle the large party and there was no service provided. I had walked in, sat down, had some bacon on toast (no eggs were avail or ready) and walked out, all without seeing anyone. finally I am still chasing my invoice! that is incorrect!!

Posted by on 30 Jul 2018

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1 out of 5

Fawlty towers in Wiltshire

Well check in was ok had to wait as there was only one member of staff a foreign lady who was fantastic. Then had to ring reception some reason ebookers booked a twin she was more concerned with that than swapping us to a double. got annoyed and said are you going to swap us. hotel was quiet lol. We then went to the bar. No one was serving so I had to go to reception to get someone. Then we went to the pool and it was so cold in the pool area we just stayed in the jacuzzi, did want a swim. my wife tried to use the shower nightmare it got boiling hot, cold then boiling so Dangerous especially a child or older person , the thermostat was faulty also the shower head was blocked and the water was like little pins grrrrrrrrrr. We thought this can’t get worse. We went to the restaurant and were waiting to be sat. Two members of staff walked past not a word. After ten minutes waiting a lovely lad came up and said he was sorry for making us wait. Next we looked at the menu, my wife generally likes vegetarian food there was a tofu stir fry and fish cakes to start, the menu didn’t have many choices. Then they came out and said sorry no fish cakes, then more bad news no stir fry either which was the only vegan choice lol what a joke. The food was good. Then got to dessert I chose sticky toffee pud lol none left. Then came brekkie wasn’t asked for tea, ordered eggs had to ask ten mins later a staff member said he refused to send them they were solid, things weren’t being topped up. grr

Posted by , from cardiff on 12 Oct 2017

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4 out of 5

Gediegenes, elegantes Hotel mit schöner Umgebung

Pros: Freundlichkeit am Empfang
Cons: -
Location: Swindon
Netter und zuvorkommender Empfang, schönes Zimmer, welches zweckmässig eingerichtet ist und sehr sauber.

Posted by on 22 Jul 2017

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Renovations + Closures

The property is closed between 23 December and 1 January.

Property Features

Alexandra House offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business centre on site. The eco-friendly Alexandra House also features a BBQ, a garden, and coffee/tea in common area. Self parking is free. This 4-star Swindon hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 2 levels
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bristol (BRS-Bristol Intl.) (78.9 km / 49 mi)
  • Parking: Free self parking

Room Amenities

Alexandra House offers 152 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Swindon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.

Restaurant Tempus – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Alexandra House Bar – This bar only serves light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Mountain biking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Pets

  • Pets: GBP 20.00 per accommodation, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 14.95 per person (approximately)
  • Pet fee: GBP 20.00 per accommodation, per night
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexandra House Hotel
  • Alexandra House Hotel Swindon
  • Alexandra House Swindon
  • Vere Alexandra House Hotel Swindon
  • Vere Alexandra House Hotel
  • Vere Alexandra House Swindon
  • Vere Alexandra House
  • De Vere Alexandra House
  • Alexandra House Hotel
  • Alexandra House Swindon
  • Alexandra House Hotel Swindon

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.