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4.2 out of 5

"the breakfast needs improvement " More

By a verified traveller on Fri 24 Sep 2021

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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£60* Per night/room 8 Jul - 9 Jul

Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Holiday Inn Express Swindon - West, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Lydiard Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a business centre and 4 meeting rooms
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 6 minutes by car from North Wessex Downs and 9 minutes from Swindon Designer Outlet
  • Pets welcome for a fee (restrictions apply)

Holiday Inn Express Swindon - West, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Swindon - West, an IHG Hotel

Everyone (7) Couples (6) Family (3)
4 out of 5
the breakfast needs improvement

Posted by on 24 Sep 2021

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Comment from Hotel Management

5 Nov 2021 by Charmaine

Dear Jocelyn, Thank you for taking the time to share your review. I am sorry to read that your experience was not as pleasant as it should have been. Hopefully we can make your next stay with us more enjoyable. Regards TEAM LEADER Charmaine O

5 out of 5
Good value. Friendly helpful staff. Room had everything we needed. Breakfast was fine. Overall a good hotel trying hard in challenging circumstances.

Posted by , from Fowey on 17 Sep 2020

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Comment from Hotel Management

18 Sep 2020 by brandon

Dear Guest, thanks you for the high scores and good review we also see you enjoyed your stay with us and there was no issues we hope to see you in the near future, Keep safe and well Kind Regards Brandon

5 out of 5

Posted by on 29 Nov 2019

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5 out of 5

Posted by on 11 Nov 2019

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3 out of 5
The room was clean enough and the air conditioning worked well. There was no bath, only a shower. The choice at breakfast was limited and the hot food quite dry. The location is easy to get to from the motorway but not close to the centre.

Posted by on 8 Jun 2019

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5 out of 5
like the big size towels and confortable bed and breakfast was ok

Posted by on 23 Apr 2019

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4 out of 5
Good location for outlet shopping and half way stop for my Wales trip

Posted by on 6 Apr 2019

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4 out of 5

Posted by on 25 Jan 2019

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5 out of 5
Great value for money. Good breakfast included. Staff welcoming.

Posted by on 22 Jan 2019

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5 out of 5
Good hotel with ok food, breakfast excellent considering its a buffet

Posted by , from Glasgow on 14 Oct 2018

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About the Holiday Inn Express Swindon - West, an IHG Hotel

Location Frankland Road, Swindon, England SN5 8UD

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business centre. There are 4 meeting rooms available. The business-friendly Holiday Inn Express Swindon - West, an IHG Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Swindon hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Swindon (XWS-Swindon Train Station) (5.9 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Swindon - West, an IHG Hotel offers 121 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include a shower. This Swindon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2016.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 11 AM.

Holiday Inn Express Swindon - West, an IHG Hotel has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 20 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express M4
  • Holiday Inn Express M4 Jct 16
  • Holiday Inn Express M4 Jct 16 Hotel
  • Holiday Inn Express M4 Jct 16 Hotel Swindon West
  • Holiday Inn Express Swindon West
  • Holiday Inn Express Swindon West M4
  • Holiday Inn Express Swindon West M4 Jct 16
  • Swindon West Holiday Inn Express
  • Holiday Inn Express Swindon West M4 Jct 16 Hotel
  • Holiday Inn Express Swindon West Hotel
  • Jct 16 Hotel Swindon
  • Express Swindon West, An Ihg
  • Holiday Inn Express Swindon West
  • Holiday Inn Express Swindon West an IHG Hotel
  • Holiday Inn Express Swindon - West, an IHG Hotel Hotel
  • Holiday Inn Express Swindon - West, an IHG Hotel Swindon
  • Holiday Inn Express Swindon - West, an IHG Hotel Hotel Swindon

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.