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"Different type of hotel. Very lively and great bar with good food. Great staff. Polite helpful and smiling ! Not sure if paying for club room worth i ... " More

By a verified traveller on Mon 12 Mar 2018

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Hotel Description

Our customers tell us that they can't get enough of the overall value at Village Hotel Swindon. During your stay, you'll be within walking distance of Lydiard Park. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This 4-star hotel has 154 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, room service (during limited hours) and electric kettles
  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub and Grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, body scrubs or aromatherapy at Village Spa
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a fitness centre, a steam room and Pilates classes
  • Guests have great things to say about the value of their stay and the clean guestrooms
  • 6 minutes by car from Swindon Designer Outlet and 6 minutes from ATBShop Skate Warehouse

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Club Room (FREE Gym & Pool Access)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Village Hotel Swindon ratings based on 14 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Village Hotel Swindon

Everyone (11) Couples (3) Family (1)
2 out of 5
The last time I stayed here, it was great, the room was lovely hence why I booked again, This time however, the room we were allocated was totally different! The toilet seat had had some excrement and hairs on it, the bed had a big broken chunk out of it full of dust and fluff, paintwork was dirty and chipped on the walls and furniture, the blinds were broken and the window wouldn't shut properly with the wind howling in all night and to top it off breakfast apart from the eggs was stone cold.Such a shame as this has really put me off staying here again

Posted by on 1 Mar 2020

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Comment from Hotel Management

2 Mar 2020 by Shaun

Dear Anonymous Thank you for taking the time to let us know about your recent stay with us. I am very sorry to hear that we did not meet your expectations on this occasion. We will review your comments in detail with all departments concerned and make the necessary changes moving forward. We hope to have the opportunity to welcome you back in the future, so that we can demonstrate our usual standards. Kind regards Shaun

3 out of 5

Posted by on 11 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by Shaun

Dear Anonymous Thank you for taking the time to let us know about your recent stay with us. I am sorry to see we have not fully met your expectations on this occasion. We hope to have the opportunity to welcome you back in the future. Kind regards Shaun

2 out of 5
The bedroom was terribly hot as there was no air conditioning. Even with both windows open and a fan on all the time it didn't really cool down. The carpet was full of hairs and looked like it hadn't been hoovered for a long time. Very disappointed as wasn't what I was expecting from the details and pictures on the booking site.

Posted by on 15 Jul 2019

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Comment from Hotel Management

24 Jul 2019 by Shaun

Dear Anonymous Thank you for taking the time to let us know about your recent stay with us. I am sorry we have not met your expectations on this occasion. We will ensure our teams are made aware of your comments for further follow up, and hope to welcome you back in the future so that you can see the changes we have implemented. Kind regards Shaun

5 out of 5

Posted by on 8 Jul 2019

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Comment from Hotel Management

24 Jul 2019 by Shaun

Dear Anonymous Thank you for taking the time to let us know about your recent stay with us. We are glad to see you enjoyed your time with us and look forward to welcoming you back in the future. Kind regards Shaun

4 out of 5

Posted by on 21 May 2019

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Comment from Hotel Management

27 May 2019 by Shaun

Dear Anonymous Thank you for taking the time to let us know about your recent stay with us. We hope to have the opportunity to welcome you back in the future. Kind regards Shaun

5 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

9 Apr 2019 by Shaun

Dear Anonymous Thank you for taking the time to let us know about your recent stay with us. We are glad to see you enjoyed your time with us, and hope to welcome you back again soon. Kind regards Shaun

4 out of 5

Unuasal1

Different type of hotel. Very lively and great bar with good food. Great staff. Polite helpful and smiling ! Not sure if paying for club room worth it. Cant really comment as didnt see other rooms to compare

Posted by , from essex on 12 Mar 2018

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4 out of 5

Nice weekend stay

Pros: I have used the hotel before but this time I spent most of my time in the bedroom,
Cons: It was fine.
Location: Didn't go outside the hotel as I stayed only one night.
Uncluttered customer entrance to the hotel. The hotel room was very nice and comfortable. I did notice that the toilet system could not be flushed immediately as a second person used it. A delay of approx 10 - 16 min were necessary.I could not be exact as I didn't time the flush however it was a little unnerving. I left an item behind the same occurred for the lady but we managed to retrieve the items the following day. A good stay. Terry

Posted by on 5 Feb 2018

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4 out of 5
Did not like the room decor but the overall look was good had a good stay

Posted by , from Leicester UK on 18 Aug 2017

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5 out of 5

Great hotel

Had a fantastic short stay with friends at the Village Swindon. Terrific room, good bar and plenty of restaurants a 100 yard walk across the car park. A smaller swimming pool than some Village hotels, but still fine for an early morning splash about! Lovely breakfast served by friendly staff. Will be returning.

Posted by on 5 Mar 2017

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Renovations + Closures

This property is closed from 24 March 2020 to 30 June 2020 (dates subject to change).

Property Features

Village Hotel Swindon offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, spa services, and complimentary newspapers in the lobby are also featured at the business-friendly Village Hotel Swindon. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Swindon hotel.

  • 1 building
  • 154 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Bristol (BRS-Bristol Intl.) (72.8 km / 45.3 mi)
  • Train station: Swindon Station (4.4 km / 2.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Swindon offers 154 forms of accommodation with a hairdryer and an iron/ironing board. 40-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Village Pub and Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Starbucks – This coffee shop only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site

Spa Services

Village Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Safety features at this property include a smoke detector and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and contactless check-in and check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children may access the hotel pool during limited hours.

Children are allowed in the pool during certain hours and these are subject to change.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and contactless check-in and check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of:

  • – Fitness facilities
    – Sauna
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swindon Urban Village
  • Swindon Village
  • Urban Resort Swindon
  • Urban Village Resort Swindon
  • Urban Village Swindon
  • Village Resort Swindon
  • Village Swindon
  • Village Urban Resort Swindon
  • Village Urban Swindon
  • De Vere Village Swindon Hotel Swindon
  • Swindon De Vere Shaw Ridge
  • Village Hotel Swindon
  • Village Hotel Swindon Hotel
  • Village Hotel Swindon Swindon
  • Village Hotel Swindon Hotel Swindon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.