15 Nov 2019 by Richard Holt
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Kind Regards, Richard Holt General Manager
28 Dec 2018 by Jacqui Paurini
Dear Hotel Guest, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Jacqui Paurini Assistant Front Office Manager Novotel Sydney on Darling Harbour
This property is closed from 1 July 2020 to 31 January 2022 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 2250 square feet (209 square metres). A terrace, tour or ticket assistance, and concierge services are also featured at the luxury Novotel Sydney on Darling Harbour. For a fee, parking is available. This 4.5-star Sydney hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel Sydney on Darling Harbour offers 525 forms of accommodation with minibars and a safe. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Sydney hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Ternary – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.
Guests aged under 18 years old are not allowed in the fitness facility.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.