8 Jan 2020 by Jeroen M. General Manager
Dear Anonymous Thank you for your feedback regarding your recent stay at PARKROYAL Darling Harbour Sydney. We appreciate you taking the time to review your visit, and we do look forward to hopefully welcoming you back to the hotel again in the future.
3 Feb 2019 by PARKROYAL Darling Harbour Team
Dear Anonymous Thank you for taking the time to review your stay at PARKROYAL Darling Harbour, it is great to hear you were happy with your experience. We do hope to welcome you back to the hotel again in the future.
This property is closed from 30 June 2020 to 22 September 2020 (dates subject to change).
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury PARKROYAL Darling Harbour, Sydney. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. This 4.5-star Sydney hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
PARKROYAL Darling Harbour, Sydney offers 340 forms of accommodation with a safe and free newspapers. Televisions come with digital channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
PARKROYAL Darling Harbour, Sydney has 2 restaurants on site.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 7:00 AM to 9:00 PM. Fees may apply. Contact the property in advance to get details.
Front desk staff will greet guests on arrival.
Airport shuttle service is offered on request from 7:00 AM to 9:00 PM. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place and guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.