30 Dec 2019 by Pasadena
Hello, Thank you for your feedback. We met on the morning of your first night in which we sorted out your safe so your items were secure for the remainder of your stay. We apologised that it was left locked. Reception was onsite as per our opening hours 9am - 5pm daily. We did also have the after hours number on the door should you have needed anything. We pride ourselves in keeping the boutique accommodation as simple and clean as possible as we know guests like to feel comfortable in the space. We will take on your feedback and look at adding things for so that it is not so minimalistic. We hope you have a good New Years with the suggestions we recommended! All the Best
Pasadena offers its guests a marina. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Pasadena also features a terrace, a garden, and a corner/local shop. This 3.5-star Sydney hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Pasadena offers 15 forms of air-conditioned accommodation with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Sydney hotel provides complimentary wireless Internet access. 50-inch Flat-screen televisions come with digital channels. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
PASADENA – Overlooking the ocean, this restaurant specialises in local cuisine and only serves lunch.Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking. This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Enhanced food service safety measures are in place. The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines; the Bureau Veritas (third-party expert - Global) sanitisation guidelines; the Safe Travels (WTTC - Global) sanitisation guidelines; the Ecolab (third-party expert - Global) sanitisation guidelines; the SGS (third-party expert - Global) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.