21 Jan 2020 by Sam
Hi there, thank you very much for your review. We are delighted to hear that you enjoyed our central location. Hope to see you again soon. Kind regards, Sam Panetta, General Manager
13 Feb 2017 by Cleo S
Hi there, thank you very much for leaving us a review. It is a pleasure to hear that you enjoyed your stay with us. We are very fortunate to be in such a fantastic location and it is wonderful that you enjoyed such. Thank you again for sharing and we look forward to welcoming you back soon. Warm regards, Cleo S, General Manager
Due to COVID-19, this property’s food and beverage options may be limited.
Pullman Quay Grand Sydney Harbour offers its guests an indoor pool, a spa tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. The luxury Pullman Quay Grand Sydney Harbour also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 5-star Sydney hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Pullman Quay Grand Sydney Harbour offers 68 forms of accommodation with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate living rooms and includes sofa beds. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Accommodation at this 5-star hotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms feature minibars and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
Q dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Sydney Bar – This bar specialises in Cuban cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.