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"Extremely helpful staff beautiful location and magnificent room " More

By a verified traveller on Sat 06 Jan 2018

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Hotel Description

The comfortable rooms at Sheraton Grand Sydney Hyde Park get high marks from our customers. During your stay, you're just a quick walk from Sydney Tower. Free WiFi in public areas, a full-service spa and an indoor pool are available. Built in 1992, this 5-star hotel has 558 rooms over 22 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and LCD TVs
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to facials, massages or body treatments at On The Park Rejuvenation
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Steps from Sydney Tower and 13 minutes on foot from SEA LIFE Sydney Aquarium

Club Suite, 1 Bedroom, Business Lounge Access, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Park View (Hyde Park View)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Business Lounge Access (Hyde Park View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed (Inner)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Grand Sydney Hyde Park ratings based on 3 verified reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Grand Sydney Hyde Park

Everyone (3)
5 out of 5

Excellent view of the park

Extremely helpful staff beautiful location and magnificent room

Posted by , from London on 6 Jan 2018

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1 out of 5
The hotel has three types of rooms Insight (view on a wall) City and Park View. I booked a city view for 250 $ /night and there gave me a inside view. I complained at the concierge but the management dosent respond in person. Till today I have no idea is that a Strategie give you a downgrade ore a problem in the work flow. It dosent matter its a shame that management not response. Probably they will now with nice words in state of action. At the end of the day the desk gave me an citiy view.

Posted by on 26 Dec 2019

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4 out of 5

Zentral gelegenes Hotel

Alles wr zufriedenstellend, Hotel ist gut gelegen und man konnte alles in kürzester Zeit erreichen.

Posted by on 8 Jan 2018

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About the Sheraton Grand Sydney Hyde Park

Location 161 Elizabeth Street, Sydney, NSW 2000

Renovations + Closures

This property is closed from 15 July 2020 to 30 November 2020 (dates subject to change).

Property Features

Sheraton Grand Sydney Hyde Park offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 37000 square feet (3437 square metres) and includes conference rooms. A hot tub, a sauna, and a terrace are also featured at the luxury Sheraton Grand Sydney Hyde Park. For a fee, parking is available. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 558 guestrooms or units
  • 22 levels
  • 37000 sq ft of conference space
  • 3437 sq. m of conference space
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (15.3 km / 9.5 mi)
  • Train station: Sydney Central Station (1.4 km / 0.9 mi)
  • Metro station: St. James Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Grand Sydney Hyde Park offers 558 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Sheraton Grand Sydney Hyde Park has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

On The Park Rejuvenation has 5 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Grand Sydney Hyde Park

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 44 per person (approximately)
  • Self-parking fee: AUD 58 per day (in/out privileges)
  • Valet parking fee: AUD 68 per day (in/out privileges)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Park Hotel Sydney
  • Sheraton Park Sydney
  • Sheraton Hotel Sydney
  • Sheraton On The Park, Sydney Hotel Sydney
  • Sheraton Sydney
  • Sydney Sheraton
  • Sheraton Sydney Hyde Park
  • Sheraton Park
  • Sheraton Grand Sydney Hyde Park Hotel
  • Sheraton Grand Sydney Hyde Park Sydney
  • Sheraton Grand Sydney Hyde Park Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 3-device limit.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.