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Song Hotel Sydney

3.5-star property
5-11 Wentworth Avenue, Sydney, NSW 020 3788 4841
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2.9 out of 5
See all 7 ebookers Reviews

"Average hotel. Does not feel like a 3.5 star hotel though. Expensive for what you get but then I suppose it is in a great location in central Sydney. " More

By a verified traveller on Wed 26 Feb 2020

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Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£104* Per night/room 6 Feb - 7 Feb

Premium Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Premium King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Twin Room, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us they can't get enough of Song Hotel Sydney's central location. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy French cuisine while dining at Song Kitchen
  • To-go breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities and a lift
  • Guests have great things to say about the central location and the proximity to public transport
  • Steps from Hyde Park and 4 minutes on foot from World Square Shopping Centre

Song Hotel Sydney ratings based on 7 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Song Hotel Sydney

Everyone (4) Family (3)
3 out of 5
Average hotel. Does not feel like a 3.5 star hotel though. Expensive for what you get but then I suppose it is in a great location in central Sydney.

Posted by , from UK on 26 Feb 2020

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Comment from Hotel Management

27 Feb 2020 by Song Hotel Sydney

Dear Guest, Thank you for your time and feedback and thanks for choosing Song Hotel Sydney for your stay. We look forward to welcome you again. Best Regards On behalf of Song Hotel Sydney Team

4 out of 5
So this hotel/hostel grows on you. Staff are really friendly and the cleaner even opened the door for us. Rooms are very basic but functional. Toilets are shared which I did not actually realise until I got there. Breakfast ticks the boxes. Location is great with good links to city/airport and Oxford Road and everything East. Only major criticism is that the booking in system wants too much of your personal data (almost as if the company is from a large totalitarian country).

Posted by on 18 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by Song Hotel Sydney

Dear Guest, Thank you for your time and feedback and thanks for choosing Song Hotel Sydney for your stay. We look forward to welcome you again. Best Regards On behalf of Song Hotel Sydney Team

3 out of 5
Average hotel. I had a shared bathroom which wasn't great. i didn't like the blinds in the room, never knew if people could see me or not as blinds not black out blinds. Hotel is in a great area and in the heart of the CBD?

Posted by on 1 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Song Hotel Sydney Team

Dear Valued Guest, Thank you for taking the time to review your stay with us. We are very pleased to hear that you enjoyed our location but disappointed for not being able to meet your expectations. Please be advised that we have mix of shared bathroom rooms, standard en-suite rooms and premium rooms and, we provided this information (sharing bathroom) on our website and our entire authorized travel agents website to ensure our valuable guests have adequate information about us and our services. Kindly accept our sincere apologies for the confusion and any inconvenience caused to you. We do hope that you will provide us another opportunity for a better experience next time your travel plans bring you to Sydney. Best Regards On behalf of Song Hotel Sydney Team

3 out of 5

Posted by on 28 Feb 2019

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Comment from Hotel Management

30 Apr 2019 by Song Hotel Sydney

Dear Valued Guest Thanks for reviewing us. If you like to share more feedback, please feel free to contact us. Best Regards On behalf of Song Hotel Sydney Team

1 out of 5
Gefallen hat mir nur die Lage. Die Ausstattung und Möbilierung war aus den 90er Jahren. Von Sauberkeit möchte ich erst gar nicht sprechen. Die Rezeptionsleute höchst unfreundlich. Das inklusive Frühstück quasi nicht existent und jeden Tag „dasselbe nichts“ (Minimale Obstauswahl, Toastbrot mit Honig, Marmelade und Butter)... war mit Abstand das schlechteste Hotel in dem ich je gewesen bin. Das auch noch bei einem total ungerechtfertigten Preis. Fazit: ein fatales Hotel aus jeder Sicht bei einer sehr guten Lage.

Posted by on 19 Feb 2019

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Comment from Hotel Management

30 Mar 2019 by Song Hotel Sydney Team

Dear Valued Guest, We appreciate your feedback about your recent stay with Song Sydney. We are glad that you enjoyed our convenient location but very disappointed for not being able to meet your expectations. We will look into each issue that you have noted, in an attempt to correct and improve our services. We do hope that you will provide us another opportunity for a better experience next time your travel plans bring you and your family to Sydney. Best Regards On behalf of Song Hotel Sydney Team

4 out of 5

Gute Lage und freundliches Personal.

Top Lage. Alles zu Fuss erreichbar. Bus und Metrostationen direkt um die Ecke. Peronalbund Servive gut. Einrichtung im Zimmer ist etwas alt und hat nur das Nötigste. Frühstück war gut.

Posted by on 3 Aug 2018

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Comment from Hotel Management

4 Aug 2018 by Song Hotel Team

Dear Guest, Thanks for your time & feedback. On behalf of Song Hotel Team

2 out of 5

Centre ville mais très bruillant sur la rue

Travaux en cours depuis plusieurs années Toilette communes souvent sales à cause des clients dégoûtants Chambre petites et bruillant côté rue pas de nécessaire produits toilette......ça se dégrade malgré les prix en baisse par évoluer.f Petit deg. Ok. (Je suis client depuis 15 ans.......

Posted by , from paris on 3 Mar 2018

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Comment from Hotel Management

12 Mar 2018 by Song Hotel Sydney Team

Dear Michel, Please accept our sincere apologies for any inconvenience to you due to our current renovation and be advised that it scheduled to be completed by March 2018 and we are also installing brand new lifts by April 2018. We appreciate you sharing your experience and we hope to welcome you back some time soon. Best Regards On behalf of Song Hotel Sydney Team

About the Song Hotel Sydney

Location 5-11 Wentworth Avenue, Sydney, NSW 2000

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour or ticket assistance, vending machine, and coffee/tea in common area are also featured at Song Hotel Sydney. This 3.5-star Sydney hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 8 levels
  • Built in 1984
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Sydney Central Station (0.9 km / 0.6 mi)
  • Metro station: Museum Station (0.2 km / 0.1 mi)

Room Amenities

Song Hotel Sydney offers 121 accommodations with a safe and a hairdryer. LCD televisions come with digital channels. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • LCD television
  • Digital channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Blackout curtains
  • Climate control

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 10 AM.

Song Kitchen – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Nearby parking fee: AUD 25 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • In-room safe fee: AUD 20 per stay
  • Crib (infant bed) fee: AUD 5.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Song Hotel
  • Y Hotel Hyde Park Sydney
  • Y Hyde Park
  • Y Hyde Park Sydney
  • Y Park Hotel
  • Song Sydney
  • Song Hotel Sydney Hotel
  • Song Hotel Sydney Sydney
  • Song Hotel Sydney Hotel Sydney

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.