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Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Swissotel Sydney's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Sydney Tower. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool. This 5-star hotel has 369 rooms over 25 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Enjoy local cuisine while dining at Jpb
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a sauna
  • Guests have great things to say about the central location and the value of their stay
  • Steps from Westfield Shopping Centre and Sydney Tower

Swissotel Sydney ratings based on 3 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Swissotel Sydney

Everyone (1) Couples (1) Family (1)
3 out of 5
Location is good. Condition is average. We didn’t like when we got told about the price for upgrade it wasn’t advised that it was price per night. Only found out when the bill arrived.

Posted by on 27 Apr 2019

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4 out of 5
Super zentral gelegen, umfangreiche Ausstattung, grosse Zimmer, Pool schon in die Jahre gekommen. Frühstück sehr umfangreich, der Frühstücksbereich ist allerdings (zu) stark klimatisiert.

Posted by on 21 Dec 2018

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5 out of 5
Wie erwartet, alles okay. Mitten in Sydney gelegen, gut für Geschäftsreisende, gutes Frühstück, Lobby nichts besonderes, Einrichtung der Zimmer geschmackvoll

Posted by , from München on 8 Apr 2018

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Comment from Hotel Management

15 Apr 2018 by Swissotel Sydney

Hallo NN, Danke, dass Sie Ihre Erfahrungen mit uns teilen. Wir hoffen, Sie bald wieder für einen weiteren Aufenthalt willkommen zu heissen.

Renovations + Closures

This property is closed from 9 August 2020 to 30 September 2020 (dates subject to change).

Property Features

Swissotel Sydney offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 10958 square feet (1018 square metres) and includes conference rooms. A sauna, a terrace, and tour or ticket assistance are also featured at the luxury Swissotel Sydney. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 369 guestrooms or units
  • 25 levels
  • 10958 sq ft of conference space
  • 1018 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (15.9 km / 9.9 mi)
  • Train station: Sydney Circular Quay Station (1.7 km / 1.1 mi)
  • Metro station: Town Hall Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Swissotel Sydney offers 369 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Jpb – This restaurant specialises in local cuisine and serves breakfast and dinner.

Crossroads – This bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms.

The spa is open daily.

  • Number of treatment rooms 4

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 44 for adults and AUD 16 for children (approximately)
  • Self-parking fee: AUD 60.00 per day
  • Valet parking fee: AUD 85 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swissotel Sydney Hotel
  • Swissotel Hotel Sydney
  • Swissotel Sydney
  • Sydney Swissotel
  • Swissotel Sydney Hotel Sydney
  • Sydney Swissotel Hotel
  • Swissotel Sydney Hotel
  • Swissotel Sydney Sydney
  • Swissotel Sydney Hotel Sydney

You should know

  • Pool access available from 5:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.