4.3 out of 5

"This is an excellent 5-star hotel in the heart of Sydney. Take care if arriving by car: there is no dedicated driveway for the hotel- only a loading z ... " More

By Bradley T. on Fri 02 Oct 2015

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Sydney awaits you at Swissotel Sydney. Within steps you'll find Westfield Shopping Centre and Queen Victoria Building. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy LCD TVs with cable channels, and all 369 rooms feature free WiFi, in-room childcare, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Safes, hairdryers, and phones are also available.

The restaurant, Jpb, serves local cuisine and is open for breakfast and dinner. Crossroads is the hotel's own bar, serving drinks along with light fare. Enjoy the health club and sauna. Meeting rooms, a business centre, and limo/town car service are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a short walk of this 5-star Sydney Central Business District hotel include Sydney Tower and Strand Arcade.

Swissotel Sydney ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Great hotel - pity about hallway noise

This is an excellent 5-star hotel in the heart of Sydney. Take care if arriving by car: there is no dedicated driveway for the hotel- only a loading zone in front that often is too full to pull up. Sadly this hotel has my pet hate: cheap room doors that do not deaden the noise from the hallway. Such a pity as the rest of the hotel was great.

Posted by on 2 Oct 2015

Was this review helpful to you?
5 out of 5

Fantastic Family Reunion and Getaway

Perfect location - centre of Sydney- easy walking distance to all main attractions. Highly Recommend

Posted by on 10 May 2013

Was this review helpful to you?
3 out of 5

Hotel in the heart of Sydney

Excellent room and hotel location. Breakfast poor and expensive.

Posted by on 17 Apr 2013

Was this review helpful to you?
3 out of 5

Central Hotel

Hotel very good central location, not deserving of 5 stars. Room basic but comfortable. Strange - reception area on 8th floor. Breakfast basic (was pulled up to pay for breakfast by restaurant manager and I had to leave breakfast room to go to reception - even though it was in our booking cost - embarassing for us as a family?) Right next to Tower and walking distance to all major attractions.

Posted by on 20 May 2012

Was this review helpful to you?
4 out of 5

Swissotel Location

The hotel is excellecntly located in the middle of CBD, it is around 20 minutes from the airport by train (then a 5 minute walk from St James Square). It's a 10 minute walk to Darling Harbour, Harbourside and the Star City Casino, a 15 minute walk to; Circular Quay, the Rocks and Central station. The hotel is located within 5 minutes of all the major shopping centres the QV building, the Vicotria Gallery's, Pitt Street mall and David Jones. If you don't mind walking the Swissotel Sydney is the best place to stay, with great staff who will take a personnal interest in you, with a good service, pool and a half decent gym, it is without a doubt if money is not too much of an object, Swissotel Sydney is the best place to stay. By far the bets hotel i've stayed in, and i've been travelling for 5 years all over the world.

Posted by on 1 Sep 2009

Was this review helpful to you?
5 out of 5

Couple trip in Australia

The best thing about hotel - breakfast. It's the best breakfast we have had in hotels. as for 25 dollars with a prior booking in the evening (35 if you just go in the morning and say that you want to have breakfast) the quality and choice is really amazing. Possibilities to make your own smoothies, delicious hot apple cakes, eggs and etc - so so good. Free and fast enough wi-fi (comparing with other hotels we stayed) Overall, even the room was not new, but it is very well maintained and cozy, with a big bathroom. The staff was friendly and helpful. We enjoyed the stay.

Posted by on 13 Feb 2015

Was this review helpful to you?
5 out of 5
Wie erwartet, alles okay. Mitten in Sydney gelegen, gut für Geschäftsreisende, gutes Frühstück, Lobby nichts besonderes, Einrichtung der Zimmer geschmackvoll

Posted by , from München on 8 Apr 2018

Was this review helpful to you?
Comment from Hotel Management

15 Apr 2018 by Swissotel Sydney

Hallo NN, Danke, dass Sie Ihre Erfahrungen mit uns teilen. Wir hoffen, Sie bald wieder für einen weiteren Aufenthalt willkommen zu heissen.

5 out of 5
Located in de middel of the center! Staff all friendly! Customerwishes came come true.

Posted by on 23 Aug 2017

Was this review helpful to you?
5 out of 5

Hotel accueillant, très bien situé

J'ai passé une agréable semaine dans cet hôtel. Je l'ai trouvé confortable et le personnel est très à l'écoute du client. Il est situé au centre ville. Je le recommande vivement.

Posted by on 8 Aug 2016

Was this review helpful to you?
4 out of 5

Kurz Tripp

Das Hotel war sehr gepflegt und sauber, aber wir waren 4 Nächte dort und hatten keinen Kleiderschrank! Dies erwarte ich von einem 5***** Hotel! Gemäss unseres Empfinden, waren die Fenster (aussen) schon länger nicht mehr geputzt worden. Somit war die Aussicht doch ziemlich beeinträchtigt! Punkto Sauberkeit (innen) und Lage: PERFEKT

Posted by on 11 Feb 2015

Was this review helpful to you?

Property Features

Swissotel Sydney offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include A business centre, a limo/town car service, and meeting rooms. A sauna, tour or ticket assistance, and multilingual staff are also featured at the luxury Swissotel Sydney. Parking is available for a fee. A complete renovation of Swissotel Sydney was completed in July 2015. This 5-star Sydney hotel is smoke free.

  • 369 guestrooms or units
  • 25 levels
  • 8 conference rooms
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Valet parking (surcharge)


  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (16 km / 9.9 mi)
  • Train station: Sydney Circular Quay Station (1.6 km / 1 mi)
  • Metro station: Town Hall Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Swissotel Sydney offers 369 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Jpb – This restaurant specialises in local cuisine and serves breakfast and dinner. Open select days.

Crossroads – This bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms.

  • Number of treatment rooms 4


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

Guests arriving after 11 PM must proceed to the lobby on level 8, using the elevators from the ground floor.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Please note that this property may require a credit card pre-authorization prior to arrival, to cover any incidental charges. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • Only service animals are allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD42.00 and AUD42.00 per person (approximately)
  • Self-parking fee: AUD45.00 per day
  • Valet parking fee: AUD80 per day (in/out privileges)
  • Rollaway bed fee: AUD75.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swissotel Sydney Hotel
  • Swissotel Sydney
  • Swissotel Sydney Hotel Sydney
  • Swissotel Hotel Sydney
  • Sydney Swissotel Hotel

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.