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Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£107* Per night/room 1 Aug - 2 Aug

One Bedroom Pyrmont View Suite With Office

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Harbour Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Two Bedroom Harbour View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Harbour Star Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom City View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of The Star Grand Hotel and Residences Sydney's great location. During your stay, you're just a quick walk from Star Casino. Enjoy features like free WiFi in public areas, plus a casino and a nightclub. Built in 1999, this 5-star hotel has 480 rooms over 15 floors. All rooms offer free WiFi and Tempur-Pedic beds.

  • Air-conditioned rooms with Tempur-Pedic beds, iPod docking stations and 24-hour room service
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Star Casino and Sydney Lyric Theatre

The Star Grand Hotel and Residences Sydney ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Star Grand Hotel and Residences Sydney

Everyone (2)
2 out of 5

Posted by on 15 Jan 2019

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4 out of 5

Tolles Zimmer

Hatte einen schönen Aufenthalt im Hotel. Früher check in gegen 1130 war kein Problem, auch ein wenig später Check out, leider nur 1130 war möglich. Wurde upgrade zu einer 2bed room Suite, tolles Zimmer. Der einzige negative Problem war mit meinem Laptop und dem Internet, ich glaube es war ein Problem am Laptop doch sie waren nicht sehr hilfreich, ich fragt nach IT Service und die Antwort war so was haben wir nur für interne Hilfe und nicht für die Gäste. Nicht nur schlechter Service, so was von einem tollen 5 Sterne Hotel geht nicht.

Posted by , from cairns on 10 Aug 2018

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Comment from Hotel Management

8 Oct 2018 by Jessica

Dear Michael, Thank you for your review. We're delighted that we could accommodate you with an early arrival and later departure. Our apologies that we could not be of further help with your laptop technical issues and hope this will not deter you from visiting us again. We hope to be able to welcome you back in the future. Kind Regards, Jessica

About the The Star Grand Hotel and Residences Sydney

Location 80 Pyrmont Street, Pyrmont, NSW 2009

Renovations + Closures

This property is closed from 26 June 2021 to 30 July 2021 (dates subject to change).

The following facilities or services will be unavailable from June 25 2021 to July 30 2021 (dates subject to change):

  • Business centre
  • Casino/Gaming facilities
  • Daily housekeeping
  • Entertainment facilities
  • Laundry facilities
  • Meeting facilities

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Sauna
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Sauna
  • Spa tub

Property Features

WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 0 square feet (0 square metres). A casino, a nightclub, and tour or ticket assistance are also featured at the luxury The Star Grand Hotel and Residences Sydney. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Sydney hotel.

  • 480 guestrooms or units
  • 15 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1999
  • Casino
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney Airport (SYD) (18.1 km / 11.3 mi)
  • Train station: Exhibition Centre Station (1.1 km / 0.7 mi)
  • Metro station: Star City Light Rail Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Star Grand Hotel and Residences Sydney offers 480 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Tempur-Pedic beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Unique decor
  • Connecting rooms available

Food & Drink

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Cash is not accepted at this property

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astral Tower Star
  • Astral Tower Star Hotel Pyrmont
  • Astral Tower Star Pyrmont
  • Star Astral Tower
  • Astral Tower Hotel Pyrmont
  • Astral Tower Hotel
  • Astral Tower Pyrmont
  • Star Grand Hotel Sydney
  • Star Grand Hotel
  • Star Grand Sydney
  • Star Grand
  • Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
  • Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
  • Hotel The Star Grand, Hotel & Residences Sydney
  • The Star Grand, Hotel & Residences Sydney Pyrmont
  • Astral Tower Residences at The Star
  • Pyrmont Astral Tower and Residences Hotel
  • Hotel Astral Tower and Residences
  • Astral Tower and Residences Pyrmont
  • The Star Grand Hotel Residences Sydney
  • Astral Tower Residences at The Star
  • Astral Tower
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  • The Star Grand Hotel and Residences Sydney Hotel
  • The Star Grand Hotel and Residences Sydney Pyrmont
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  • Astral Tower Residences at The Star
  • Astral Tower Residences
  • The Star Residences Sydney
  • The Star Residences Sydney
  • The Star Grand Hotel and Residences Sydney Hotel
  • The Star Grand Hotel and Residences Sydney Pyrmont
  • The Star Grand Hotel and Residences Sydney Hotel Pyrmont

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.