This is my second time staying at this hotel. The experience is vastly different from the previous stay, and unfortunately it is much worse this time.
The room lacked many of the basic amenities for a hotel of this caliber and a room of this category. No bathrobe, no safe deposit box, no bathtub. Room was very tight, sitting area was very uncomfortable and not very functional. The bathroom had a strange layout, with towel storage outside of the bathroom. It was noisy a lot of the time, with women and some men yelling in the hallway throughout most of the evening.
The saving grace is the service, with friendly and helpful staff (although many of them have poor English and were not able to assist my English-speaking friend). If not for the good service, 2 stars or maybe even 1 star might be warranted.