Skip to main content
Beginning of main content
5.0 out of 5

"Pleased with my stay, bathroom was very clean, wifi worked very well. Room was small (no wardrobe btw) but that's to be expected in Taipei. Even thoug ... " More

By a verified traveller on Sun 09 Apr 2017

Enter dates to see availability

Deluxe Room, 1 Queen Bed (VIP)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed (Elegant)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed (Honor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Citizen Hotel. During your stay, you're just a quick walk from Yongkang Street. You'll find features such as free WiFi in public areas and dry cleaning service.

  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Huashan 1914 Creative Park and National Taiwan Democracy Memorial Hall

Citizen Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citizen Hotel

Everyone (2)
5 out of 5

Posted by on 15 Feb 2024

Was this review helpful to you?
Comment from Hotel Management

17 Feb 2024 by Benson

Dear ChristopherIt's an honor for you to stay at Star HotelThank you for your affirmation and valuable opinionsWish you all the best and happiness.

5 out of 5

Pleasant stay, surprisingly quiet

Pros: Very clean. Lots of extras in the bathroom (comb, toothbrush etc).
Cons: The continental part of the breakfast was extremely limited. However I can imagine the hotel caters more to Asian guests so maybe that's why.
Location: Close to Dongmen station, can walk to Chiang Kai-Shek memorial
Pleased with my stay, bathroom was very clean, wifi worked very well. Room was small (no wardrobe btw) but that's to be expected in Taipei. Even though my room was facing a busy street, it was really quiet at night. My only real complaint would be the smell of cigarette smoke in the corridor (7th floor)!!! It was quite pervasive. It didn't filter through to the room but you could smell it in the bathroom when the fan was on. No idea whether it was staff or guests smoking, but please do something about it.

Posted by on 9 Apr 2017

Was this review helpful to you?

Property Features

As a guest of Citizen Hotel, you'll find tour or ticket assistance, a garden, and complimentary newspapers in the lobby. Public spaces have free WiFi. Citizen Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Smoking is allowed in designated areas at this 3-star Taipei hotel.

  • 52 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Taipei Main Station (2.5 km / 1.6 mi)
  • Metro station: Dongmen Station (0.4 km / 0.3 mi)

Room Amenities

Citizen Hotel offers 52 accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LED televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • LED television
  • Digital channels
  • Fridge
  • Egyptian cotton linens
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Climate control

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TWD 1000 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: TWD 1000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citizen Hotel Taipei
  • Citizen Taipei
  • Citizen Hotel Hotel
  • Citizen Hotel Taipei
  • Citizen Hotel Hotel Taipei

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
url importing http://www.ebookers.com/Taipei-Hotels-Citizen-Hotel.h10988796-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Taipei-Hotels-Citizen-Hotel.h10988796-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Taipei-Hotels-Citizen-Hotel.h10988796-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.