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"Had a fantastic break at Natai Resort. It has a private beach which is very scenic. Beautiful pool and decor all round. We stayed in a room with a poo ... " More

By a verified traveller on Mon 18 Sep 2017

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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pool Terrace Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Beach House

Bed Count 1 King Bed Maximum Occupancy 3 Max

Garden Terrace Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Duplex Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the room service at Natai Beach Resort. During your stay, you're just a quick walk from Natai Beach. Free WiFi in public areas, free valet parking and a full-service spa are available.

  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a beach bar and a poolside bar
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, body scrubs or massages at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes golf lessons, volleyball and rowing/canoeing
  • Just a 3-minute walk from Natai Beach and 9 minutes by car from Bo Dan Beach
  • Airport and shopping centre shuttle service available for a fee

Natai Beach Resort ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Natai Beach Resort

Everyone (3) Couples (1) Other (1)
5 out of 5

Quiet and Peaceful

Pros: Friendly, helpful and attentive staff. Cant fault it. Lovely pool and private beach access.
Cons: Telivisions in the room could be bigger.
Location: Not much to do nearby. Recommend you get a hire car or bike to get around. Airport is only 30 minutes away and Phukey town 45 mins
Had a fantastic break at Natai Resort. It has a private beach which is very scenic. Beautiful pool and decor all round. We stayed in a room with a pool. Very clean and spacious. If you are looking for a peaceful break and to avoid crowds, you cant go wrong with this. We had small niggly little issues but the staff was always at hand to resolve them promptly. A true testiment to how well the team within the Natai resort work. The restaurants are also nice and a sea view. A tad bit pricey but very convenient. They have 24 hour room service which is also handy. Didnt use the spa facilities as places nearby are cheaper. Had a neat little gym as well which is free to use. If we are at Phuket again, we will definately stay here again.

Posted by on 18 Sep 2017

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3 out of 5

Perfectly lovely

This is a lovely hotel. It's not an outstanding hotel but its very nice. I was there during low season (August) so bear that in mind when reading the comments below. Service: On most days, myself or one of the other guests would have to go in search of someone to open the poolside bar just to get a cold drink. But that said, when they did arrive they were very nice and helpful. I think in high season they are probably more likely to be on top of their game. Atmosphere: The Firefly Bar is really quiet in the evenings but again that could be just because it's low season and there weren't many people around. It is the perfect destination if you want to get away from it all, eat, sleep, read and relax. Things to do: So in the immediate vincity there isn't anything in walking distance other than a walk on the beach. BUT, if you want to do some day trips, there is a great taxi rank across the road and you can negotiate with the guys for a good rate for a car and driver for the day. Food: The food in the restaurant is really good and the breakfasts were great - excellent choice and really decent coffee. For dinner, the menu is pretty extensive and everything I had was fab - and very reasonable. Main courses typically 350 TBH or €8 -can't argue with that! Gym: The gym is small but totally serviceable. Don't go too early in the morning though as the air-conditioning won't have really kicked in until around 8.30am and you'll need it!!! Drinks: If you are a wine drinker, then go to Tescos nearby and stock up for your fridge in your room. A basic bottle of an NZ Sav Blanc can cost you up to €80 in the hotel restaurant. That said the other drinks and cocktails are all reasonable, its just the wine that's expensive. I would go back again as it is perfectly lovely and the people are so nice. But for a little extra I think you could probably get more of a truly 5 star experience elsewehere.

Posted by on 28 Aug 2014

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2 out of 5

Posted by on 17 Jul 2019

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Comment from Hotel Management

25 Jul 2019 by Josef Umenberger

Dear Khun Anonymous, Sawadee Krub, greetings from Natai Beach Resort & Spa. Thanks a lot for choosing us for your current stay with us, highly appreciated! We would like to thank you for your feedback and review. As we are striving to improve our self and we as a team working hard on this on daily base,would be great to hear back from your end where we did not meet your expetation during your stay ! Once again thanks for staying with us and sharing your experience and looking forward to your feedback. We are looking forward to welcoming you back soon and provide us a second opportunity to improve our self. best regards The team and Josef Umenberger General Manager

3 out of 5

Schöne Anlage in mittelmäßigem Zustand

Das Hotel liegt abseits am sehr schönen, unglaublich langen und feinsandigen Natai Beach - für Ruhesuchende (Familien) optimal. Einkaus- oder Essensmöglichkeiten sind allerdings kaum vorhanden und können nur mit dem Taxi erreicht werden. Informationen darüber muss man selbst recherchieren, das Personal kann keine Restaurants empfehlen. Wer gehoben essen möchte, kann das nahe Gourmetrestaueant "Essenzi" (4 bzw 8 Gänge ohne Wein für 100 bzw 200 EUR p.P.) oder die Restaurants im Anantara Resort 13km weiter weg probieren. Das Hotelrestaurant Leelavadee bietet einfache internationale Küche, aber wenig Charme und ist von uns nur aus Mangel an Alternativen besucht worden. Die Hotelanlage empfanden wir als schön und die direkte Strandlage als fantastisch. Unsere insgeamt negative Bewertung hat folgenden Grund: Beim Einchecken um 15 Uhr war unser Zimmer nicht richtig geputzt, der Boden staubig, ein unangenehmer Geruch im Zimmer und zudem eine große lebende Kakerlake neben dem Bett. Es dauerte ca 1,5h bis wir dem Hotelpersonal klar machen konnten, das wir in diesem Zimmew nicht schlafen würden und ein Ersatzzimmer erhielten. Dieses war dann extra geputzt und mit Raumduft versehen worden. Leider hat sich niemand bei uns für den schlechten ersten Eindruck (Schmutz, Geruch, Kakerlake) entschuldigt. Das Personal war bemüht, aber nur für 3-4 Sterne Standard qualifiziert.

Posted by , from Baden-Württemberg on 17 Dec 2016

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3 out of 5

Traumhaft schöne Hotelanlage mit großen Mankos

Fange ich gleich mal mit dem Negativen an. Das Zimmer hat muffig gerochen und die Matratze sogar richtig modrig. Im Bad waren eine vielzahl von winzigen schwarzen Tierchen, die scheinbar aus dem Bambus vom Spiegelrahmen kamen. Nachts habe ich auch noch ein paar Kakerlaken gesehen. Nachdem ich mich an der Rezeption beschwert habe, durften wir in eine Villa umziehen. Die Villa war sauber und hatte keine ungebetene Tiere als Gäste. Auch wenn der Service, das Frühstück, die Pool- und Gartenanlage und der Strand traumhaft schön bzw. gut waren würde ich das Hotel wegen dem ersten Zimmer nicht weiterempfehlen.

Posted by on 1 Mar 2016

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Property Features

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Natai Beach Resort such as the free kids' club and the outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a children's pool, a garden and a terrace. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Takua Thung resort.

  • 56 guestrooms or units
  • 2 levels
  • 5 buildings
  • Conference rooms
  • 732 sq ft of conference space
  • 68 sq. m of conference space
  • Built in 2010
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle and shopping centre shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Natai Beach Resort offers 56 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Takua Thung resort provides complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.

Natai Beach Resort has a restaurant on site.

Natai – This beachfront restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Fishing on site
  • Golf lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Natai Beach Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International and cash.

  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Front desk opens daily at 7:00 AM
  • Social distancing measures are in place
  • Front desk closes daily at 11:00 PM
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately THB 800 for adults and from THB 400 for children
  • Airport shuttle fee: THB 2000 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dream Natai Phang Nga
  • Dream Resort Natai Phang Nga
  • Maikhao Dream Natai Phang Nga
  • Maikhao Dream Resort Natai Phang Nga
  • Natai Beach Resort Phang Nga Takua Thung
  • Resort Phang Nga
  • Natai Beach Phang Nga Takua Thung
  • Natai Beach Resort Spa Phang Nga
  • Natai Beach Resort Spa
  • Natai Phang Nga Takua Thung

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.