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4.1 out of 5

"Heated tiles on bathroom floors, sewing kit, shoe shine kit and brush, clothes brush, fan, safe, vanity kit, excellent breakfast with a selection of h ... " More

By a verified traveller on Wed 20 Nov 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£60* Per night/room 21 Jun - 22 Jun

Premium Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Romantic Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

The comfortable rooms at L'Ermitage Hotel get high marks from our customers. During your stay, you're just a quick walk from Toompea Castle. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 restaurants. This 4-star hotel has 122 rooms over 6 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • All rooms offer LCD TVs, minibars and room service
  • Free WiFi
  • Enjoy Modern European cuisine while dining at L Ermitage
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • Guests really like the accommodation for the nice bathrooms and overall comfort
  • Within a 10-minute walk of Alexander Nevsky Cathedral and Tallinn Cathedral (Toomkirik)
  • Airport shuttle service available for a fee

L'Ermitage Hotel ratings based on 66 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for L'Ermitage Hotel

Everyone (49) Couples (11) Family (3)
4 out of 5

Posted by on 14 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by Mari-Liis

Dear guest, Thank you for your raiting! Yours sincerely, Mari-Liis Metsla Front Office Manager

5 out of 5

Posted by on 21 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by Mari-Liis

Dear Guest Thank you for your raiting, we appreciate it! Yours sincerely, Mari-Liis Metsla Front Office Manager

5 out of 5
Heated tiles on bathroom floors, sewing kit, shoe shine kit and brush, clothes brush, fan, safe, vanity kit, excellent breakfast with a selection of hot and cold meats, cheeses, breads, pasteries, coffees, teas, fish, pancakes etc and even if its 10 minutes before breakfast ends and you ask for more, they'll bring it out. Great location for rambling around old town. Train station a few minutes walk away and bus stop across the road from hotel entrance. Very clean property with the most comfortable beds and pillows i've ever slept on....even checked if mattress had a label so i could buy one....it didn't but had 2 separate mattress toppers so no wonder it was comfy. Superking bed was massive! Only downside....no tea/coffee making in standard rooms and minibar ridiculously overpriced for bottled water so we bought our own!

Posted by on 20 Nov 2019

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Comment from Hotel Management

20 Nov 2019 by Mari-Liis

Dear guest Thank you for staying at Hotel L'Ermitage, we are extremely thankful for your kind feedback, it means a lot! We place great effort on delivering the best experiences to our guests and we are happy to hear that we succeeded. Nevertheless, I hope that little inconvenience regarding the coffee/ tea making facilities did not affect your overall stay in Tallinn. Should you decide to join us again for another pleasant stay, do not hesitate to contact us for the best offer! Your sincerely, Mari-Liis Metsla Front Office Manager

4 out of 5

Posted by on 16 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Mari-Liis

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Everything you need in a reasonable price.easy to catch with public transport but easy to reach by walking from Old town.Well there is a hill between😀

Posted by on 23 Feb 2019

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Comment from Hotel Management

14 Mar 2019 by Eduard Lepa

Thank you for your feedback! We greatly appreciate it.

4 out of 5

Good hotel 10 mins walk from the old town

Ten min walk from old town through a nice park. Clean hotel, friendly staff, good free breakfast. Variety of other eating places within 2-3 min walk.

Posted by , from Nottingham, UK on 24 Jul 2017

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Comment from Hotel Management

28 Jul 2017 by Kerli Marmor, Hotelli L'Ermitage

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 3 Aug 2020

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Comment from Hotel Management

4 Aug 2020 by Hotel L'Ermitage Team

Dear guest, Thank you for the review. We are sorry to see that you have not enjoyed your stay. Please send us an email to reservations@lhotels.ee with your reservation details and what went wrong so that we can assess the matter. Thank you!

3 out of 5
Hotelli ja huone olivat todella siistit. Sänky tyynyineen ja peittoineen oli aivan ihanan pehmeät, juuri sellaiset kuin hotellissa pitää ollakin. Ainakin kuudennen kerroksen ilmastointi oli yhdistetty koko rakennuksen ilmastointiin siten, että huoneen lämpötilaan ei voinut itse vaikuttaa ja huoneessa oli liian kuuma. Saimme ohjeeksi avata ikkunan yöksi. Liikenteen meteli on ulkona kuitenkin niin kova, että emme voineet sitäkään tehdä. Jostain kumman syystä molempina aamuinamme jostain (keskusradiosta?) kuului Maamme-laulu klo 07 aamulla!? Automaattinen herätys kenties? Aamiainen ei ollut kummoinen, suppeahko ja ihan tasan ne beisiktarjoilut. Vatsa tuli täyteen kyllä, mutta ei ollut mitään kivaa mitä odottaa sieltä saavansa.

Posted by on 26 Jul 2020

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Comment from Hotel Management

27 Jul 2020 by Hotel L'Ermitage Team

Dear guest, Thank you for your review. We are sorry to hear that you did not have the best time at our hotel. Please do send us an e-mail with your reservation details and the issue with your room so that our management team can assess it. We hope you will visit us again soon and give us another chance!

4 out of 5
Perussiisti hotelli, mukava henkilökunta ja ok aaniainen. Liikenteen melu kuuluu jonkin verran huoneeseen.

Posted by on 5 Mar 2020

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Comment from Hotel Management

6 Mar 2020 by Mari-Liis

Dear guest Thank you for choosing Hotel L'Ermitage for your stay, we appreciate your feedback! We hope to welcome you back again soon! Yours sincerely, Mari-Liis Metsla Front Office Manager

4 out of 5
Näkymä ikkunasta oli viereisentalon takapihalle, ei hyvä

Posted by on 3 Feb 2020

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Comment from Hotel Management

10 Feb 2020 by Mari-Liis

Dear guest, Thank you for your feedback, we appreciate it! I am sorry to hear that your were not satisfied with the view. Next time you'll visit us, do not hesitate to ask for a nice view towards the city. Yours sincerely, Mari-Liis Metsla Front Office Manager

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A sauna, a library, and a terrace are also featured at the business-friendly L'Ermitage Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Tallinn hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Tallinn (TLL-Lennart Meri) (7.1 km / 4.4 mi)
  • Train station: Tallinn Baltic Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

L'Ermitage Hotel offers 122 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

L Ermitage – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner.

Cafe Katze – This café only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at L'Ermitage Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Self-parking fee: EUR 13 per night (in/out privileges)
  • Late check-out fee: EUR 8 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • L'Ermitage Hotel
  • L'Ermitage Hotel Tallinn
  • L'Ermitage Tallinn
  • l Ermitage Hotel Tallinn
  • L'Ermitage Hotel Hotel
  • L'Ermitage Hotel Tallinn
  • L'Ermitage Hotel Hotel Tallinn

You should know

  • L'Ermitage Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.