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"Friendly helpful staff, clean and warm rooms. Loved the cellar breakfast room. " More

By a verified traveller on Fri 06 Dec 2019

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Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£62* Per night/room 27 Jun - 28 Jun

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Presidential Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Merchants House Hotel. During your stay, you're just a quick walk from Tallinn Town Hall. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 36 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, coffee makers and hairdryers
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests speak favourably about the beds and the breakfast
  • Steps from Tallinn Town Hall and Town Hall Square (Raekoja Plats)
  • Airport shuttle service available for a fee

Merchants House Hotel ratings based on 61 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Merchants House Hotel

Everyone (43) Couples (8) Business (1) Family (2) Other (3) Friends (3)
4 out of 5
Friendly helpful staff, clean and warm rooms. Loved the cellar breakfast room.

Posted by on 6 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by Sales and Reservations Manager

Dear Guest, Thank you for sharing your feedback and for all your complements towards our property! We are delighted that you had truly enjoyed your stay and we are looking forward to welcoming you at Merchants House Hotel again so that to have a chance to make your experience even better! Best regards, Liubov Mordashova Sales and Reservations Manager

5 out of 5
Stayed in this hotel 3 years ago and found it just as comfortable this time. Ticked all the boxes for me and location is probably the best for Old Town. We had a fabulous break here once again.

Posted by on 31 Dec 2018

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5 out of 5

Hospitable

Pros: The hotel was very quiet and we slept well.
Cons: Our room was beginning to show signs of wear and tear.
Location: It's close the everything in the old town.
I found the personnel at the reception desk and the restaurant to be accommodating. Merchants House has old world charm with contemporary fixtures.

Posted by , from Helsinki on 3 Mar 2017

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4 out of 5
Siisti tilava huone, kaikki tilat hyvässä kunnossa ja siistejä. Vähän erilainen majoitus kuin uusissa hotelleissa.

Posted by , from varsinais-suomi on 13 Jul 2020

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4 out of 5
Excellent location, not boring interior. Good service.

Posted by on 22 Feb 2020

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Comment from Hotel Management

10 Mar 2020 by Jonathan

For you for taking the time to post a review and looking forward to welcoming you back to the Merchants House Hotel Tallinn Estonia

4 out of 5

Posted by on 3 Feb 2020

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Comment from Hotel Management

12 Feb 2020 by Jonathan Poole

Thank you for leaving a score and staying at the Merchants House Hotel. we our looking forward to welcoming you back to Tallinn and please do not hesitate to contact me when you do

3 out of 5
Sijainti paras mahdollinen kaupungin ytimessä. 1. kerroksessa osin pihatason alapuolellakin sijainnut huone persoonallinen, mutta epäilen jonkinlaista kosteusongelmaa. Ehkä toisen kerroksen huoneet oikea valinta. Huoneet sisäpihalle joten kadun äänet eivät kuuluneet. Toisaalta sisäpihalla käyty äänekäs keskustelu yöllä kolmen aikaan keskeytti unen ja piti hereillä pitkään. Aamupala hienoissa kellaritiloissa mutta aamiaisen laadussa toivomisen varaa. Hotellin yhteydessä oleva design-kauppa erinomainen. Henkilökunnan palvelualttiudessa ei moitteen sijaa.

Posted by , from Oulu on 2 Dec 2019

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Comment from Hotel Management

4 Dec 2019 by Sales and Reservation Manager

Dear Jasse, Thank you for finding the time to write such a detailed feedback! Thank you for all your kind words towards our staff and facilities, and please accept our apologies for the noise during the night. In case we will have a chance to welcome you at Merchants House Hotel again, the next time we will make sure that we select you the quietest room so that nothing can disturb the sleep and your comfort. Best regards, Liubov Mordashova Sales and Reservation Manager

4 out of 5
Hyvä sijainti. Aamiainen kuohuviinillä oli monipuolinen.

Posted by on 1 Dec 2019

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Comment from Hotel Management

4 Dec 2019 by Sales and Reservation Manager

Dear Guest, Thank you for choosing Merchants House Hotel! We appreciate your kind words towards our services and we will be looking forward to your next stay with us! Best regards, Liubov Mordashova Sales and Reservation Manager

4 out of 5

Posted by on 18 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Sales and Reservations Manager

Dear Guest, Thank you for sharing your feedback! It is great that you had enjoyed your stay with us and we would be glad to welcome you again! Best regards, Liubov Mordashova Sales and Reservations Manager

5 out of 5

Posted by on 25 Oct 2019

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Comment from Hotel Management

25 Oct 2019 by Sales and Reservations Manager

Dear Guest, Thank you for your feedback and we hope to welcome you again at Merchants House Hotel soon! Best regards, Liubov Mordashova Sales and Reservations Manager

About the Merchants House Hotel

Location Dunkri 4/6, Tallinn, 10123

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A sauna, spa services, and a terrace are also featured at the business-friendly Merchants House Hotel. An airport shuttle (available 24 hours) is available for a fee. This 4-star Tallinn hotel is smoke free.

  • 36 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Tallinn (TLL-Lennart Meri) (5.6 km / 3.5 mi)
  • Train station: Tallinn Baltic Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Merchants House Hotel offers 36 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Merchants House Hotel has a restaurant serving dinner only.

Nearby Activities

Recreational amenities at the hotel include a sauna.

  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 26.00 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 22 per vehicle (one-way)
  • Nearby parking fee: EUR 20 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 26.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Merchants Hotel
  • Merchants House Hotel Tallinn
  • Merchants House Tallinn
  • Merchants House Hotel Hotel
  • Merchants House Hotel Tallinn
  • Merchants House Hotel Hotel Tallinn

You should know

  • Merchants House Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.