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Superior Double Room Single Use, 1 Queen Bed, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Suite, Private Pool, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Triple Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Triple Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Mazzarò Sea Palace - VRetreats. During your stay, you're just a quick walk from Isola Bella. Free WiFi in public areas, a full-service spa and an outdoor pool are available. Built in 1972, this 5-star hotel has 76 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine and a beachfront location while dining at Il Gattopardo
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, manicures and pedicures or body scrubs at HyDor
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the beach and the location
  • Just a 1-minute drive from Isola Bella and 7 minutes from Taormina Cable Car
  • Dogs welcome for a fee

Mazzarò Sea Palace - VRetreats ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mazzarò Sea Palace - VRetreats

Everyone (1) Couples (2) Family (1)
2 out of 5
Worse service I’ve ever received on arrival in any hotel in the world. The mainline train runs under the rear of the hotel so good luck sleeping past 7am. The more expensive rooms are even closer to the tracks so you can’t even pay more to get away from the noise. Luckily tho, the swimming pool towels appeared Never to be washed and came with blood on them more than once! The hot water in the bathroom only came from one tap and not the other. I could go on and on and on.

Posted by , from London on 30 Sep 2020

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Comment from Hotel Management

8 Oct 2020 by Rossana Fanara R.D.M

Dear Mr Aiden, We would firstly like to thank you for taking the time to review your experience of our hotel, but we are really sorry to hear that our service for you was the worst received. Our aim is that each stay is a unique experience for our guests, this is why we would have very much appreciated to be informed during your stay about your disappointment on the room (our best Junior Suite) as I am confident we could have offered a valid alternative to better meet your needs. We would also like the opportunity to hosting you and your wife back in the near future to restore your trust Best Regards,

5 out of 5
Wunderschöne Terasse für das Frühstück. Das Essen am Abend war gut aber eher teuer. In Gehdistanz hat es aber einige schön gelegene und gute Restaurants (z.B. Ristorante Da Giovanni mit Blick auf Isola Bella).

Posted by , from Aargau, Schweiz on 1 Nov 2020

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5 out of 5
Traumlage. Sehr schöne Aussicht. Sehr freundliches Personal, super Service. Die Anlage ist aber etwas alt und renovationsbedürftig, speziell das Badezimmer/Dusche.

Posted by on 23 Apr 2019

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Comment from Hotel Management

3 May 2019 by Alessia

Sehr geehrter Herr, Wir danken Ihnen für Ihre freundlichen Worte und werden sicherlich Ihren Verbesserungsvorschlägen folgen. Wir erwarten Sie immer noch in unserem Voi Hotels Mazzarò Sea Palace Mit freundlichen Gruessen

4 out of 5

Sehr schönes Hotel in der Buch Mazzaro

Tolles Hotel direkt in der Buch von Mazzaro in Taormina gelegen. Grandioses Frühstücksbüffet und herrlich Terasse zum Essen mit Blick auf die schöne Bucht. Wir sind Ende Oktober verreist und es war noch herrlich warm.

Posted by , from Zürich on 5 Nov 2017

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5 out of 5

Melkein täydellinen

Erittäin hyvä hotelli loistavalla sijainnilla. Huoneet tarkoitettu kahdelle mutta kuulemma perhehuoneitakin on. Kallista mutta hyvää.

Posted by on 11 Aug 2015

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About the Mazzarò Sea Palace - VRetreats

Location Via Nazionale 147, Taormina, ME 98039

Renovations + Closures

The property is closed between 18 October and 27 May.

Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mazzarò Sea Palace - VRetreats such as the outdoor pool and a 24-hour fitness centre. Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A beach bar. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mazzarò Sea Palace - VRetreats was completed in January 2018. This 5-star Taormina hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 4 levels
  • Built in 1972
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Taormina Giardini Station (2.8 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mazzarò Sea Palace - VRetreats offers 76 forms of accommodation with minibars and a safe. Beds feature premium bedding. 32-inch Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and bidets. This Taormina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Il Gattopardo – This beachfront restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

HyDor has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 40.00 per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Security system
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 40.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • VOI Grand Mazzarò Sea Palace Taormina
  • Grand Hotel Mazzarò Sea Palace Taormina
  • Grand Mazzarò Sea Palace
  • Grand Mazzarò Sea Palace Taormina
  • Hotel Mazzarò
  • Hotel Mazzarò Sea Palace
  • Mazzarò Hotel
  • Mazzarò Sea Palace
  • Mazzarò Sea Palace Hotel
  • Mazzaro Sea Palace Taormina
  • Grand Hotel Mazzaro Sea Palace Taormina, Sicily
  • Mazzaro Sea Palace Hotel Taormina
  • VOI Grand Mazzarò Sea Palace
  • Hotel Mazzarò Sea Palace
  • Mazzaro Sea Vretreats Taormina
  • VOI Grand Hotel Mazzarò Sea Palace
  • Mazzarò Sea Palace - VRetreats Hotel
  • Mazzarò Sea Palace - VRetreats Taormina
  • Mazzarò Sea Palace - VRetreats Hotel Taormina

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.