23 Feb 2018 by Anna
Apologies, CD for your unpleasant night in the budget Caravan. We will attend to all these issues and I am very sorry you were not shifted to another room. Unfortunately none of this was communicated to me or reception prior to this message.
Te Aroha Holiday Park and Hot Pools offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a spa tub. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a library, and a terrace are also featured at the family-friendly Te Aroha Holiday Park and Hot Pools. Free self parking is available. Smoking is allowed in designated areas at this Colonial Te Aroha holiday park.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , RV, bus, truck parking
Te Aroha Holiday Park and Hot Pools offers 8 accommodations with private hot tubs and iPod docking stations. Rooms open to patios. This individually decorated and furnished accommodation includes sofa beds. Tempur-Pedic beds feature down duvets. 32-inch flat-screen televisions come with digital channels. Fridges, microwaves and coffee/tea makers are provided. This Te Aroha holiday park provides complimentary wired and wireless Internet access. Business-friendly amenities include safes along with free local calls (restrictions may apply). Additionally, rooms include washers/dryers and a hairdryer. Housekeeping is offered once per stay and hairdryers can be requested.
For a fee, guests can enjoy a continental breakfast on weekdays from 7:30 AM and 9:30 AM.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.
Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa and Mastercard. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.