The hotel is located in an old palace with a good atmosphere. Its overall condition is ok, but not what you would expect from a 4 star hotel as it would require some refurbishments. The location, however, is excellent, the rooms are clean and quite.
We arrived earlier than the check in time but the receptionist was able to give us a room on the spot, so we just dropped our stuff in the room and enjoyed Palermo's sunny afternoon. Our room was fresh and airy, with a balcony and confortable bed. We stayed in Great Western hotels before and they ...
Nice hotel ,with an excellent location.We arrived by train and walked to the hotel,just over twenty minutes.We also got the airport bus to return which is a two minute walk from the hotel. The breakfast was good,plenty of choice. The room was a good size with a very large bathroom. Very good value ...
Schönes Gebäude. Sehr freundliche und kompetente Mitarbeiter überall. Grosszügiges feines Früstücksbuffet.
Room check in was supposed to be 12 noon but wasn’t ready till 1:30pm. Staff seemed rude/arrogant and service was poor.
Positives: the hotel is nice and clean, central location, rooms are large and comfortable and a good selection for breakfast. Negatives: very noisy during the night, the two chaps at the reception, morning and evening, were miserable and unhelpful. I don't think we would stay there again
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