"Excellent hotel good location food was great and staff remarkable " More

By a verified traveller on Wed 09 Nov 2016

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Hotel Description

BlueBay Lanzarote 's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Bastián. Free breakfast, free self-parking and a free beach shuttle are available. This 3-star resort has 200 rooms over 3 floors. Kitchenettes and balconies are available in all rooms.

  • Air-conditioned rooms with kitchenettes, balconies and separate living rooms
  • Free breakfast offered
  • Free self-parking
  • Enjoy a bite to eat at Alisios, a buffet restaurant that serves international cuisine
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to massages, body treatments or hydrotherapy at the spa
  • Amenities include a gift shop, laundry facilities and multilingual staff
  • On-site recreation includes tennis courts, a 24-hour fitness centre and a steam room
  • Guests have great things to say about the location and the bar
  • Just a 4-minute drive from Costa Teguise Golf Club and a few minutes from Las Cucharas Beach
  • Free beach shuttle service

Standard Apartment, 1 Bedroom (2 adults)

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£114* Per night/room 1 Sep - 2 Sep

Standard Apartment, 1 Bedroom (2 adults and 1 child)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom (2 adults and 2 children)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Single Use)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Apartment, 1 Bedroom (3 adults)

Bed Count 1 Single Bed Maximum Occupancy 3 Max

BlueBay Lanzarote ratings based on 15 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for BlueBay Lanzarote

Everyone (2) Couples (6) Family (1) Friends (5)
5 out of 5
Excellent food with great variety. Pool areas was great. Room had lovely large balcony and comfy beds. Great shower and very clean. Hopefully will return soon :)

Posted by on 28 Feb 2019

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Comment from Hotel Management

1 Mar 2019 by Guest Experience Manager

Dear Customer, Thank you so very much for taking time to write your opinion on Expedia. Please note every single comment is very helpful for us, because your impressions help us to improve our service, as all our staff works very hard every day to offer our guests an unforgettable stay and that’s our main objective. Thank you for highlighting the excellent food with great variety, the great pool area, the lovely and very clean room with its large balcony and comfy beds as well as the great shower. We are pleased you are considering to return and we hope we don´t have to wait long for you. Best regards. Sincerely yours, Guest Experience Manager

5 out of 5

Excellent stay kids loved it

Pros: Pool
Cons: Bedding was only changed on request
Excellent hotel good location food was great and staff remarkable

Posted by , from blackburn on 9 Nov 2016

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1 out of 5

Not great :-( :-( :-(

Staff was very friendly. Room was basic but nice, really like the double balcony with view over the pool and sea in the distance. I think we were very lucky as some people complained about sockets hanging from walls exposing wires and doors sticking forcing them to be rescued from windows via ladders!!!! Food was not of a very good standard sadly. Hotel overall is quite run down. Paid for wifi but it was a bit hit and miss. Location is not great, it's quite a boring walk into the town via a carriageway. Town itself lacked any type of charm. In summary, I'm sorry to say we were very happy and relieved to board our flight home.

Posted by on 20 Feb 2016

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3 out of 5

Not bad, not great.

The staff are very good: friendly and hard working. They will do whatever they can to make your stay enjoyable and always with a smile. We stayed in January 2016 and the hotel was not full so plenty of chairs, loungers and seats in the restaurant and bar. However at the height of the season I can imagine it would be crowded. The room has a safe which was charged at over €5 per day and WiFi was also an extra charge. The sofa bed in the living room was really uncomfortable (we never used it as a bed) the TV only had one English language channel. There were no drawers in the bedroom, just shelving. The beds, two singles, were uncomfortable and would move on the tiled floor if you moved in the night, making a scraping noise. Other guest would wake us as their beds moved. The walls were thin and you could hear people in other rooms as if they were actually in your living room during the night. The food was OK, but it was repetitive and we ate out about 50 of the time. This was our first and last experience of all inclusive, we tried it, it was OK , but not for us. For the price we paid, it was just about value for money, but we didn't really pay that much.

Posted by on 28 Jan 2016

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2 out of 5

Just ok

The hotel is not bad but I do not complain just because I got a very good offer. The room was poorly cleaned. The bed extremely uncomfortable. But the worst thing was the food. Poor offer and the lowest quality. Basically freez fried food. One of the worst I have ever tried. If you get a discounted price you can consider this Hotel otherwise go somewhere else.

Posted by on 23 Jan 2016

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5 out of 5

christmas trip

I would highly recommend the blue bay hotel. Went all inclusive over Christmas & couldn't have asked for more. Great accommodation, very friendly polite staff, great choice of food & pool & gardens are fab. 5 min taxi drove to the town square but can be walked within 20 mins. Would go again & again. Excellent.

Posted by on 29 Dec 2015

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5 out of 5

winter sun

we stayed a week and found no issues with the apartments, the food was good, like most all inclusive placed the food did get a bit repetitive but you always found something to eat, the rooms were of a good size and had a kitchen if you needed it. the staff were all friendly and attentive, a few restaurants and bars within walking distance, the town is about a 15 minute walk away

Posted by on 14 Dec 2015

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4 out of 5

Good holiday

The hotel rooms are clean and well presented, reasonable service and good quality food, though it could have been more varied at times.

Posted by on 2 Nov 2015

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5 out of 5

Great relaxing break

Loved the hotel, all the staff was friendly and nothing was to much to ask, The food was good, plenty of choice and variety. We will be returning in October for a longer break, and would recommend no problems, Only down side was charge for safe at €3.30 a day and charges for Wifi and TV, Basic channels was available but only english channel was bbc world news, Plenty of English bars, Monica's around 200 yards from the main entrance, if you fancy a change, and a great sports bars for all the matches.

Posted by on 14 Jan 2015

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3 out of 5

More like a creche!

Described as a family hotel but more like a very kid-friendly hotel, especially below school-age kids. We went outside of main half-term but still suffered screaming kids around and in the pools, running around the echo-chamber reception area, and generally kicking off in the dining room - parents didn't seem to care (bless 'em!). Perhaps I'm too old in the tooth, but I still believe that 'children should be seen and not heard!' Also, pigeons were constantly picking from food covered serving spoons at the outside 'bland' buffet, despite everything being cold and soggy.Either shoot the birds or install chain/net screens around the food area.

Posted by on 24 Oct 2010

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All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Entertainment

  • Access to on-site clubs
  • On-site live performances

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Gratuities

  • Access to on-site clubs included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium or imported alcoholic beverages
  • All meals served buffet style
  • Local beverages and soft drinks only
  • On-site live performances included
  • Gratuities not included

Property Features

BlueBay Lanzarote is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. BlueBay Lanzarote offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available. WiFi is available in public spaces for a fee. A kid's pool, a 24-hour fitness centre, and a sauna are also featured at the business-friendly BlueBay Lanzarote . A round-trip airport shuttle (available on request) is available for a fee. Free self parking is available.

  • 200 guestrooms or units
  • 3 levels
  • 4 buildings
  • Breakfast available (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Gift shop

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Separate living room
  • Kitchenette
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Arrecife (ACE-Lanzarote) (14.2 km / 8.8 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

BlueBay Lanzarote offers 200 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate living rooms and includes desks. Accommodation at this 3-star resort has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a bath and shower and a hairdryer. This Teguise resort provides wireless Internet access for a surcharge. Flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Private balcony
  • Living room
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free breakfast.

Alisios – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Papagayo – This gastropub is located by the pool.

Malvasia – On-site lobby lounge.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Windsurfing nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 6 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 6 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BlueBay Lanzarote
  • BlueBay Lanzarote Apartment
  • BlueBay Lanzarote Apartment Teguise
  • BlueBay Lanzarote Teguise
  • Lanzarote BlueBay
  • BlueBay Lanzarote Costa Teguise
  • Bluebay Lanzarote Hotel Costa Teguise
  • Hotetur Lanzarote Bay Costa Teguise
  • Hotetur Lanzarote Bay Hotel
  • BlueBay Lanzarote Resort Teguise
  • BlueBay Lanzarote Resort
  • BlueBay Lanzarote All-inclusive property Teguise
  • BlueBay Lanzarote All-inclusive property

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.