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4.0 out of 5

"Staff were excellent - reception, bar, waiting, cleaners and especially the Blue Team! Unfortunately, the food was only lukewarm unless you waited for ... " More

By Liz B on Tue 15 Mar 2016

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Hotel Description

The spacious rooms at H10 Suites Lanzarote Gardens get good marks from our customers. During your stay, you're just a quick walk from Las Cucharas Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This 4-star hotel has 242 rooms over 2 floors. Enjoy your stay with amenities like a deep-soaking bathtub and a kitchenette in each room.

  • Air-conditioned rooms with kitchenettes, furnished balconies and deep-soaking bathtubs
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Famara, a buffet restaurant that serves international cuisine
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court and a playground
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 4-minute walk from Las Cucharas Beach and a 3-minute drive from AquaPark Costa Teguise

Family Suite

Bed Count 2 Single Beds Maximum Occupancy 4 Max
£123* Per night/room 7 Aug - 8 Aug

Bungalow, 1 Bedroom (NR)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Bungalow, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Suite (NR)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

H10 Suites Lanzarote Gardens ratings based on 16 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for H10 Suites Lanzarote Gardens

Everyone (4) Couples (3) Family (8)
4 out of 5

Room for improvement!

Staff were excellent - reception, bar, waiting, cleaners and especially the Blue Team! Unfortunately, the food was only lukewarm unless you waited for it to be cooked on the griddle right through the week. The swimming pools were refurbished last year, and for some unknown reason the children's pool is not heated, though the adult pool is. There are slides etc in the children's pool but no children used it. We felt that if the pool had been heated it would have kept the guests on site rather than the site being deserted during the day, and would make guests more likely to return. The evening entertainment was great, but we felt everything finished very early. We were in bed by 10,30pm! The beds were all extremely hard, and I had very little sleep for the entire week.

Posted by on 15 Mar 2016

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4 out of 5

H10 -better than expected

Having booked this 2 weeks ahead, I wasn't sure how this particular hotel would be. Pleasantly surprised, having read many H10 reviews generally elsewhere which were less good and, some very good reviews for this one. In a good location, 8 -10 mins stroll to the beach, shops/ bars 4 minutes .Costa Teguise nice area. Hotel staff, food, accomadtion all better than expected. They did commence renovating the outside bar whilst we there but no info on their website mention this - especially as taking a month to complete. That said, pool area large enough to be away from most noise.

Posted by on 9 Mar 2016

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5 out of 5

fabulous hotel

Perfect location 15min by taxi from airport. 3min walk to the beach. Verry clean. Food was lovely, great choice. Staff verry friendly and helpful. Highly recommend.

Posted by on 11 Jan 2016

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4 out of 5

Good Family Hotel

Nice spacious hotel apart from the dining area & evening entertainment room. Friendly staff throughout. Large well kept grounds and pool area. The smaller pool is heated to 25 degrees but the large one with the kids slides etc. is not. Plenty of sunbeds and not a mad rush to reserve them. Nice clean spacious rooms, which are being renovated at present. Entertainment team are good and work hard to keep all amused day & night. The only small moan is the restaurant is very busy at times and not enough staff clearing tables at peak times. Food is basic but edible and plentiful. Again the evening entertainment area is cramped so you have to be in early to get a seat, as it seems for every one seat sat in that person seems to think that their coat/jacket/cardigan or bag has to sit on the seat next to them all evening rather than other guests !!!

Posted by on 6 Jan 2016

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4 out of 5

great but with a few niggles

The hotel was really nice and was always clean. staff were very friendly apart from 1 waiter who was pretty grumpy. Pools are nice, though could do with being a couple of degrees warmer. The water slides are a bit of a problem though, only 1 comes into a pool where an adult can stand up and so are unsuitable for non swimmers. This lead to some dissappointed kids! Another annoyance is having to pay for WIFI. €10 for a week for 2 devices is not too bad though but then not being able to recieve it in the room is not good enough. And the last niggle... Being half board the AI drinks were off limit which is fine but the water tap was also included which i think is a bit much. As I said these were just niggles, I would happily stay here again.

Posted by on 20 Oct 2015

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3 out of 5

Couples holiday

Went for two weeks with my boyfriend and really enjoyed ourselves. The area was very nice and the room was standard. Only downfall is no air conditioning as the nights were very warm.

Posted by on 5 Aug 2014

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3 out of 5

Posted by on 5 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by RRPP

Dear Guests, Thank you so much for your review. We look forward to seeing you again very soon. Kind regards, Public Relations Department

4 out of 5
Personal sehr freundlich, hilfsbereit, engagiert und kinderfreundlich

Posted by on 14 Feb 2019

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Comment from Hotel Management

22 Feb 2019 by Relaciones Públicas

Dankeschön!

4 out of 5

Posted by on 23 Dec 2018

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Comment from Hotel Management

4 Jan 2019 by Relaciones Públicas

¡Muchas gracias!

5 out of 5
Tolles Personal, gute Unterhaltung, feines Essen , saubere Zimmer. Ganz nah zum Strand! Kommen wieder!

Posted by , from Schweiz on 3 May 2018

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Comment from Hotel Management

6 May 2018 by Relaciones Públicas

Lieber Gast, vielen Dank für Ihren Besuch in unserem Haus H10 Suites Lanzarote Gardens und für Ihre motivierenden Kommentare. Bis zum nächsten Mal! Mit freundlichen Grüssen Abteilung Public Relations

Renovations + Closures

This property is closed from 26 March 2020 to 31 July 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at H10 Suites Lanzarote Gardens are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment
Land activities

  • Tennis

Entertainment

  • On-site entertainment and activities

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers

  • Surcharge for premium or imported alcoholic beverages
  • All meals served buffet style
  • On-site entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Tennis included

Property Features

Some rates at H10 Suites Lanzarote Gardens are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. H10 Suites Lanzarote Gardens offers its guests 2 the outdoor swimming pools, an outdoor tennis court, a waterslide, and a kids' pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Spa services, a free kid's club, and tour or ticket assistance are also featured at the family-friendly H10 Suites Lanzarote Gardens. Free self parking is available. This 4-star Teguise hotel is smoke free.

  • 242 guestrooms or units
  • 2 levels
  • 6 buildings
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Sofa bed
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Arrecife (ACE-Lanzarote) (15.7 km / 9.7 mi)
  • Parking: Free self parking

Room Amenities

H10 Suites Lanzarote Gardens offers 242 forms of air-conditioned accommodation which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to furnished balconies. This accommodation has separate sitting areas and is furnished with twin sofa beds. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a bath with a deep soaking bath, bidets and complimentary toiletries. Flat-screen televisions come with satellite channels. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room kitchenette
  • Private balcony (furnished)
  • Separate bedroom
  • Sitting area
  • Deep-soaking tub
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Bathtub
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily.

Famara – This buffet restaurant specialises in international cuisine. A children's menu is available.

Paradise – This poolside bar specialises in international cuisine and only serves lunch. A children's menu is available.

Rio – On-site bar.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Scuba diving nearby

Spa Services

  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Masks are available for guests
  • Gloves are available for guests
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guests' stays
  • Cash Deposit Required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 2.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H10 Gardens Lanzarote
  • H10 Lanzarote
  • H10 Lanzarote Gardens
  • H10 Lanzarote Gardens Hotel
  • H10 Lanzarote Gardens Hotel Teguise
  • H10 Lanzarote Gardens Teguise
  • Lanzarote Gardens
  • Lanzarote Gardens H10
  • Lanzarote H10 Gardens
  • h10 Lanzarote Gardens Hotel Costa Teguise
  • h10 Lanzarote Gardens Costa Teguise
  • H10 Suites Lanzarote Gardens Hotel Teguise
  • H10 Suites Lanzarote Gardens Hotel
  • H10 Suites Lanzarote Gardens Teguise
  • H10 Suites Lanzarote Gardens Costa Teguise
  • H10 Suites Lanzarote Gardens Hotel
  • H10 Suites Lanzarote Gardens Teguise
  • H10 Suites Lanzarote Gardens Hotel Teguise

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10 AM to 6 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.