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"The first room we were given was old , dated , dark and not very clean so ok the 2nd day we were moved to a room in block 1 which was much brighter an ... " More
18 Mar 2019 by Occidental Lanzarote Mar
Dear Guest, We first would like to thank you for choosing our hotel for your holidays in Lanzarote and for sharing your comments on your experience among us. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday, but we are really happy that you liked the new one. Moreover we are glad you enjoyed the beauty of our pool area and we would like to explain you that , like described in every sunbeds is not allowed to leave towels for reserve the sunbeds. Again we thank you for this review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards, The Management
14 Mar 2019 by Occidental Lanzarote Mar
Dear Guest, First of all thank you very much ford this kind review that you shared in Expedia. We understand reading your review that apparently you were not properly informed about your All Inclusive type of meal plan upon reservation and would like to take the opportunity to point out that, as reported on our website, the All Inclusive is related to drinks, meals , snacks and the entertainment program; the room safes, the parking, the wellness center, the olympic pool and adults only pool bar are reported to be available against an extra charge. We are sorry for the discomfort regarding the pool temperature and despite the heating systems available at the moment in both the main area pool and Olympic pool, we want to thank you for the advice on the swimming pool and passed your comments to our technical service so that they can revise the situation in order to study how this can be improved We are always looking for different ways of achieving the guests´ full satisfaction and for this reason, we very much appreciate the feedback provided in the sports facilities available. We also would like to thank you for pointing out the professionalism of our waiting team, they indeed have a great impact on the overall dining expérience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes. Thank you once again for making us your choice hotel and for your constructive comments, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, The Management
13 Nov 2018 by Occidental Lanzarote Mar
Dear Nessa, Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. We also greatly appreciate your highlight on the good value of our All Inclusive type of meal plan and for recommending this option to the travel community of Expedia. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely,
7 Nov 2018 by Occidental Lanzarote Mar
Dear Ian, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We are sorry for the discomfort regarding the pool´s temperature, although we would like to explain that 3 out of 6 pools are heated, and despite the rest of them being not heated, the temperature will never reach to the temperature described. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, The Management
29 Mar 2018 by Occidental Lanzarote Mar
Dear Nathan, Thank you for taking a moment to share your view of your stay in our facilities. We are very glad to read that the sports facilities of the hotel have been of your pleasantness, as well as the service provided. Looking forward to welcoming you again in our facilities, and taking even much more care of your stay. Kind regards,
6 Nov 2017 by The Management.
Dear guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Lanzarote Mar hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Lanzarote. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,
10 Feb 2017 by Occidental Lanzarote Mar
Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We are regret the discomfort regarding the temperature of the room, as if known we would have provided more blankets or a heater for your best confort. On the other hand, we are glad to read that you enjoyed your holidays in our facilities. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, The management
16 Oct 2016 by Barceló Lanzarote Resort
Dear guest, We very much appreciate the time devoted to share your view about the Barceló Lanzarote Resort. We are glad to read that you could enjoy your holidays with us this much and that the food, the entertainment and the pools were of your pleasantness. Hoping to have the chance of welcoming you again in our facilities, we remain at your entire disposal. Kind regards, The management
16 Oct 2016 by Barceló Lanzarote Resort
Dear Marty, Thank you very much for taking a moment to share your opinion. We are sorry to read that the hotel did not fully meet your expectancies and take very mcuh note of your comments to spot areas of improvement. On the other hand, we very much appreciate your kind comments about the comfort of the rooms. We remain at your entire disposal. Kind regards, The management
Occidental Lanzarote Mar offers its guests 6 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. A library, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Occidental Lanzarote Mar. For a fee, parking is available. This 4-star Teguise resort is smoke free.
Available in some public areas: Free WiFi
Self parking (surcharge)
Occidental Lanzarote Mar offers 442 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies. Satellite televisions are provided. Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 8 AM to 10:30 AM.
Buffet Las Palmeras – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Pool Bar Coco – This poolside bar serves lunch and light fare. Open daily.
Piano Bar Atlantida – On-site bar. Open daily.
Timanfaya Bar – On-site bar. Open daily.
A la Carte Mediterraneo – On-site restaurant. Open selected days.
Room service (during limited hours) is available.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
