"The shower door fell off when my husband tried to shower and very nearly fell on him. Luckily my daughter had the room next door so that we could show ... " More
10 Aug 2022 by Gill Gawthorne
Thankyou for taking the time to post your review on Hotels.com , we value all reviews and comments. Gill Gawthorne, Front Office Manager
28 Aug 2020 by Shane
Dear Anonymous, It is very difficult responding to a low score and an anonymous name. It looks like we have not provided the service and guest care you expected, however I cannot rectify this if I have no information. Please feel free to contact me directly at the hotel so I can help with any issues you may of had. Shane Gray Guest Experience Manager.
31 Oct 2019 by Peter (GM)
Dear Guest, Thank you for your recent review of the Telford Hotel & Golf Resort, I was really pleased to see you enjoyed your recent visit to us. I am sorry about the shower door, I can confirm this has been repaired. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager
14 Oct 2019 by Peter (GM)
Dear Guest, Thank you for your recent review of the Telford Hotel & Golf Resort, I was really pleased to see you enjoyed your recent visit to us. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager
29 Sep 2016 by Steven
Dear Helen, Thanks for the review and pleased to read you enjoyed your visit to the area and hotel. Apologies for the children in the pool and for the restaurant experience on the Sunday night. Kind regards Steven
The Telford Hotel, Spa & Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4133 square feet (384 square metres) and includes conference space. A health club, spa services, and a terrace are also featured at the eco-certified The Telford Hotel, Spa & Golf Resort. Self parking is free. This 4-star Telford hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.
24-hour room service is available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness centre.
Children aged under 16 years old are not allowed in the swimming pool or health club without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
