28 Aug 2020 by Shane
Dear Anonymous, It is very difficult responding to a low score and an anonymous name. It looks like we have not provided the service and guest care you expected, however I cannot rectify this if I have no information. Please feel free to contact me directly at the hotel so I can help with any issues you may of had. Shane Gray Guest Experience Manager.
31 Oct 2019 by Peter (GM)
Dear Guest, Thank you for your recent review of the Telford Hotel & Golf Resort, I was really pleased to see you enjoyed your recent visit to us. I am sorry about the shower door, I can confirm this has been repaired. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager
14 Oct 2019 by Peter (GM)
Dear Guest, Thank you for your recent review of the Telford Hotel & Golf Resort, I was really pleased to see you enjoyed your recent visit to us. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager
29 Sep 2016 by Steven
Dear Helen, Thanks for the review and pleased to read you enjoyed your visit to the area and hotel. Apologies for the children in the pool and for the restaurant experience on the Sunday night. Kind regards Steven
This property is closed from 4 November 2020 to 1 December 2020 (dates subject to change).
Telford Hotel & Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4133 square feet (384 square metres) and includes conference rooms. A health club, spa services, and a terrace are also featured at the eco-friendly Telford Hotel & Golf Resort. This 4-star Telford hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Telford Hotel & Golf Resort offers 114 forms of accommodation with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Telford Hotel & Golf Resort has 2 restaurants on site.
24-hour room service is available.
Guests can play rounds at the 18-hole golf course. In addition to an indoor pool, other recreational amenities include a health club.
Guests aged under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.