4.3 out of 5

"Very enjoyable I would certainly recommend the hotel - but do ask for a mattress topper! " More

By a verified traveller on Sun 25 Feb 2018

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Hotel Description

A family-friendly stay in Arona awaits you at Cleopatra Palace Hotel. Within steps you'll find Arona Pyramid and El Camison Beach within a short 5-minute stroll. Highlights at this beachfront resort include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy free WiFi, balconies, and satellite TV, featured in all 431 rooms. Minibars provide refreshments, and 24-hour room service is also available. In-room childcare, safes, and hairdryers are also available.

A day of pampering at Mare Nostrum SPA can include hot stone massages, body wraps, and body scrubs along with Ayurvedic treatments and reflexology. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach and enjoy the onsite fitness centre, kids' club, and Turkish bath/hammam. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Arona resort, you'll be 1.5 km (0.9 mi) from Los Cristianos Beach.

Standard Room (1 cama doble o 2 individuales 2 adlts)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£134 per night

Standard Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double or 2 Single Beds, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double or 2 Single Beds, Pool View (2 adults and 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room, Private Pool, Poolside

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Pool View (1 cama doble o 2 individuales, 2 adlt)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cleopatra Palace Hotel ratings based on 87 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Brilliant position.

Cons: The comfort of the beds and the rooms are a little dated.
Very enjoyable I would certainly recommend the hotel - but do ask for a mattress topper!

Posted by on 25 Feb 2018

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5 out of 5

Excellent hotel outstanding breakfast /staff

From arrrivai to leaving every aspect was of the highest standard helpful and pleasant staff room kept spotless every day 2 weeks of memorable holiday no reason for complaint in any aspect. Thanks to all the staff at the Cleopatra well bone

Posted by , from northern ireland on 30 Dec 2017

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4 out of 5

Good position for beach

Pros: position very good
Cons: beds could be improved as they were like put you up not a divan bases very hard
Location: The beach just out side the door, walking along coast line, shops ,night life restaurants rest full
Just returned from weeks stay we were pleased with the hotel may we just say the reception staff were very helpful and efficient and professional in every way as all staff most helpful. We had upgrade to sea view room which made our holiday really special. Just one thing the beds could be better as they were hard, and tea& coffee machine would have been nice in the room. But the breakfast was amazing they had every thing anyone could want. Would not hesitate to go again.

Posted by , from Kent England on 5 Dec 2017

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3 out of 5


Pros: Location
Cons: Upkeep
Location: Beach on one side strip on the other. All the restaurants bars and shops you could possibly want
I've been to this hotel a few times now. The price goes up and up but the quality is going down. It's starting to look very tired. The location is fabulous but the price is not worth paying for that alone.

Posted by , from cheshire on 13 Nov 2017

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4 out of 5

Great location

Nice hotel in great location. Could do with tea making facilities in room. Quiet pool area and no people running down for beds in morning. Breakfast perfect. Cleanliness excellent. Staff lovely

Posted by , from scotland on 13 Nov 2017

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5 out of 5

Close to beach and restaurants

Our 4th stay love it.lovely staff in a fantastic location will be back again soon hopefully. Breakfast one of the best you will get anywhere.

Posted by on 7 May 2017

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4 out of 5

Quality centrally located hotel

Pros: The breakfast buffet was the best I have ever seen from champagne to chocolate fountains and every other type of food you ever imagine.
Cons: While it was a buffet dinner it would have been helpful to have a menu showing at least the main courses to help decide whether to eat there or not
Location: There was paddle boarding and jet skiing nearby. Plenty restaurants to choose from and many shops.
On looking around the room we were given the toilet wasn't clean I had to call reception and someone came up immediately to clean it. I requested a kettle this was delivered and on asking room service for 2 cups was told there would be a charge of 3 euros.

Posted by , from Dunfermline on 16 Dec 2016

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3 out of 5

Fantastic location but terrible rooms

The grounds and location of the hotel are fantastic. But the rooms are not fantastic, the beds were broken and were rock hard not what you expected of a 4 star hotel. Hopefully this will be improved shortly and the rooms redecorated as then this would be fantastic hotel.

Posted by , from London on 11 Jul 2016

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4 out of 5

Mature couple holiday

The hotel was as we expected, it would have been nice if there was a gift shop on the premises but was not a problem.

Posted by on 13 Apr 2016

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5 out of 5

Great hotel

Lovely hotel . Great breakfast with lots of choice . Fabulous location . The only negative is the lack of atmosphere in the hotel bar . Would still return .

Posted by on 10 Apr 2016

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Property Features

Cleopatra Palace Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include A business centre and a meeting room. A kid's pool, a fitness centre, and spa services are also featured at the family-friendly Cleopatra Palace Hotel. A round-trip airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 431 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 1996
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces)


  • Airport: Tenerife (TFS-Tenerife South) (18.2 km / 11.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Cleopatra Palace Hotel offers 431 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Satellite channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Cleopatra Palace Hotel has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Mare Nostrum SPA. Services include hot stone massages, sports massages, Thai massages and massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available upon request. Contact the property in advance to make arrangements.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 9 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available



The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Cleopatra Palace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.