"The internet access was terrible and the room we were in with sea view badly needed updating for the money " More

By clare h. on Sat 06 Feb 2016

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Hotel Description

A family-friendly stay in Arona awaits you at H10 Las Palmeras. Within just a 10-minute stroll, you'll find Veronicas Strip and Troya Beach. Highlights at this beach resort include 3 restaurants, 3 outdoor swimming pools, and free buffet breakfast.

All 519 rooms feature TVs with satellite channels, and you can enjoy furnished balconies, free bottled water, and hairdryers. Minibars provide refreshments, and room service is also available. Desks and designer toiletries are also available.

The buffet restaurant, Garoe Show cooking, serves local cuisine and is open for breakfast, lunch, and dinner. La Choza is the resort's own bar, serving drinks along with light fare. Enjoy access to 4 outdoor tennis courts along with a fitness centre and a kids' club. Additionally, you'll find free WiFi in public areas and a kids' swimming pool. There's also free self parking, along with the convenience of car rentals on site.

With a stay at this 4-star Arona resort, you'll be 2.5 km (1.5 mi) from Los Cristianos Beach.

H10 Las Palmeras ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
4 out of 5

Sun break

The internet access was terrible and the room we were in with sea view badly needed updating for the money

Posted by on 6 Feb 2016

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4 out of 5

Trip with friends

Air conditioning could have been better and reporting the problem did not improve things. This is only reason not given a 5 overall

Posted by on 1 Jun 2015

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3 out of 5


towels threadbare bath really small lifts didnt work well

Posted by on 29 Sep 2014

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4 out of 5

Winter week 2013

My wife and I have taken a winter break for the past 7 years, 5 times to Tenerife and this hotel. Great location, facilities and food are excellent and although buffet service, food is presented very well and replenished regularly. We were all inclusive and have no complaints at all. 27 degrees in the sun is what we go for and rest and relaxation for a week. All our objectives are fully met in in this hotel. Will probably book again next year.

Posted by on 17 Nov 2013

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5 out of 5

Beautiful Hotel

This is the second time my husband and i have stayed at this hotel on a half board basis. We absolutely love it. The food is great something for everyones taste. It has 2 lovely pools and a baby pool plenty of loungers and access to the beach from the back gate of the pool area. Make sure you dont take your eyes off your luggage especially hand luggage when checking in. Heard a lot of stories of Romanians stealing holdalls while guests are busy checking in they stand in the line behind you pretending to be guests. It is happenning in all the hotels so be vigilent.

Posted by on 9 Oct 2013

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2 out of 5

Pas de plage, mais piscine archi comble

Pros: Rien
Cons: Tout
Location: Le lieu est joli mais l'hôtel est ringard avec des animations permanentes et bruyantes. À déconseiller à Ceux qui veulent être tranquille
Animation bruyante toute la journée Restau cantine Ce n'est même pas du niveau d'un 2 étoiles

Posted by , from melun on 11 Sep 2016

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5 out of 5

Heerlijk hotel met mooie tuin

Las Palmeras is een heerlijk hotel. Het personeel is heel vriendelijk en altijd bereid een stapje extra te zetten. De kamers zijn prima en van alle gemakken voorzien met een lekker balkon met uitzicht op zee en de tuin. (Raad ik zeker aan op bij te boeken). Rond het zwembad zijn voldoende ligbedjes in een soort van tuin. Wil je even niet bij het hotel zijn dan loop je meteen de boulevard op aan zee. Het eten is prima en vers en er is volop keus. De annimatie rond het hotel is voor elk wat wils. Wil je niet, ook geen enkel probleem.

Posted by on 6 Mar 2016

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5 out of 5

Bon séjour en couple

Troisième séjour dans cet hôtel dont une grande partie a été rénovée récemment .Personnel serviable et parlant français.L'hôtel est fréquenté par une clientèle de tous âges mais majoritairement des retraités Toutes les chambres ont un balcon (nous étions au 8ème étage avec vue sur mer ,c'était super). La restauration est variée et de qualité (nous étions en demi-pension) Nous retournerons sûrement dans cet hôtel

Posted by on 27 Feb 2016

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5 out of 5

Urlaub mit Tochter

Wir verbrachten erholsame Tage im Hotel Las Palmeras Ende Juni. Gebucht hatten wir die günstigste Zimmerkategorie und erhielten ein Zimmer hinten über der Küche und Lüftung. Mit einem Aufpreis von Euro 168.- konnten wir ohne Probleme das Zimmer sofort wechseln. Das neue Zimmer war super mit Blick auf das Meer und die schöne Poolanlage mit Garten. In allen Bereichen wurden wir nett bedient und die Mitarbeiter gaben sich wirklich Mühe. Während unserem Aufenthalt wurden einige Umbauarbeiten getägt, wobei uns dies nicht sonderlich gestört hat, da wir uns eh draußen aufhilten. Das Essen war gut und reichhaltig, für jeden Geschmack etwas mit dabei. Fazit: Wir würden auf jeden Fall dieses Hotel wieder buchen!

Posted by on 16 Jul 2015

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4 out of 5


Nous y avons été il y a 20 ans, nous n'attendrons plus 20 ans pour y retourné.

Posted by on 19 May 2015

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All-inclusive Details

All-inclusive room rates at H10 Las Palmeras are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • Meals, snacks and beverages included

Property Features

Some rates at H10 Las Palmeras are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. H10 Las Palmeras offers its guests 3 the outdoor swimming pools, outdoor tennis courts, a fitness centre, and a kid's pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served. WiFi is free in public spaces. A kid's club, multilingual staff, and a garden are also featured at the family-friendly H10 Las Palmeras. Limited free parking is available on a first-come, first-served basis.

  • 519 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Kid's club
  • Supervised kid's activities (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Garden
  • Lift

Family Friendly Amenities

  • Number of outdoor pools -3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts -4


Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces)


  • Airport: Tenerife (TFS-Tenerife South) (17.8 km / 11 mi)
  • Parking: Free self parking

Room Amenities

H10 Las Palmeras offers 519 forms of air-conditioned accommodation with minibars and complimentary bottles of water. Rooms open to furnished balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, a bidet and a hairdryer. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Designer toiletries
  • Bidet
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast.

Garoe Show cooking – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

La Choza – This poolside bar only serves light fare. Guests can enjoy drinks at the bar.

Specchio Magico – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.

La Ballena – This restaurant specialises in Mediterranean cuisine and is located on the beach. Guests can enjoy drinks at the bar.

Sakura Teppanyaki – This restaurant specialises in Japanese cuisine and only serves dinner. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Guests must contact this hotel in advance to reserve a crib (infant bed). Contact the office using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR30
  • In-room safe fee: EUR18 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.