"Breakfast was lovely evening meal was a miss mash of food not enough on offer we ate in restaurant for first two nights then ate out for rest of holid ... " More

By a verified traveller on Fri 30 Mar 2018

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Hotel Description

A family-friendly stay in Arona awaits you at Hotel Andorra. Within just a 10-minute stroll, you'll find Estadio Antonio Domínguez Alfonso and Arona Pyramid. Highlights at this aparthotel include 2 outdoor swimming pools, and in-room kitchens and free WiFi.

You can enjoy flat-screen TVs, safes, and hairdryers, featured in all 141 apartments. Kitchens, fridges, and phones are also available. Limited housekeeping is available.

The aparthotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the kids' swimming pool along with access to scooter/moped rentals and bike rentals. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 8 AM and 10 AM. There's also the convenience of free self parking.

With a stay at this 3-star Arona aparthotel, you'll be 1.4 km (0.9 mi) from Los Cristianos Beach.

Superior Apartment, 1 Bedroom (2 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Apartment, 1 Bedroom (Single Use)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Apartment, 1 Bedroom (2 Adults and 1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio, Annex Building (2 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Studio, Annex Building (1 Adult and 1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Annex Building (2 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Andorra ratings based on 15 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5
Breakfast was lovely evening meal was a miss mash of food not enough on offer we ate in restaurant for first two nights then ate out for rest of holiday. Good location with a wee street of pubs nearby with good entertainment rooms were spotless and staff were excellent could not do enough for you would definitely go back but not half board

Posted by , from kilmarnock on 30 Mar 2018

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5 out of 5
Great location! Our room in the hotel was spacious, clean and comfortable. Overall a really good value 3 star hotel.

Posted by on 30 Mar 2018

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3 out of 5

Wifi not working in room

Wifi was not working in room, asked staff to fix it next day technician came but did not fix it, waited another day for technician to come to fix it at 9.30 pm, staff at reception were a bit rude when dealing with the problem, other staff were friendly e.g. In restaurants etc, good location, breakfast and dinner quite tasty

Posted by , from Ireland on 18 Nov 2017

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3 out of 5

Reception staff reject email confirmation

Pros: The other staff in the apartment/ hotel worked very hard and were on the whole lovely to speak too. The cleaners of the pool area were hardworking.
Cons: The cleaners were hardworking but they woke me and others up every morning at 8am with their friendly loud chatter
Location: The location was ideal and there was plenty to find in the vicinity. A good 3 course meal for 10 euro's was out of the main doors turn left then Right
The booking company received verification that I could have a late check out on the day of departure. The booking company were brilliant and had secured the room free of charge. They past on the email so I took a copy with me to the reception 2 day's prior to checking out. I was put off several times and eventually on the evening prior I took the chance to say how disappointed I was being put off every time I attended. The receptionist did not want to know about my disability, it did not belong to them so they only wanted to know if I would be willing to pay 40 euro to secure the room. Even showing them the email,did not assist me ,but what was more upsetting was when we were waiting for a taxi to arrive, that I saw the receptionist bypass me, to speak to my husband, about me and my request in my presence and within ear shot . How rude, disrespectful and utterly demoralising . No chance of ever going back if I have to pay to stay.

Posted by , from Tyne and Wear on 10 Aug 2016

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4 out of 5

Andorra

Nice quiet hotel just out of the centre but not too far. All amenities within easy walking distance. Very pleasant staff.

Posted by on 14 May 2015

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5 out of 5

Lovely Quiet Aparthotel

Love these apartments they are basic but spotless, beautiful peaceful pool area, in a great location close to all the good bars and restaurants and a 5 minute walk from the beach.

Posted by on 21 Apr 2015

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4 out of 5

Does what it says on the tin!

Nice aparthotel, well located close to the waterfront, restraunts and shops. Eay access to transport network and amenities - staff friendly and co-operative.

Posted by on 21 Oct 2012

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4 out of 5

Great Holiday

This Hotel was fantastic and have only one complaint which I'll leave to the end. Firstly I managed to stay in this hotel for less than £250 pp for 2 weeks from the 2nd Aug 2012. It was fantastic value and e-bookers were a joy to deal with. They arranged to give me the best price from all the other websites out there. They also went the extra mile and called the hotel directly when I had a few requests regarding my room (pool view, air con etc) and all was arranged. The Staff at the hotel are also very friendly, ever so helpful and could not fault them. We had breakfast included, Its ok at best but I would recommend going to the supermarket next door and getting your fresh bread, croissants etc from there and making your own. far nicer. The rooms were spacious and very clean and had no complaints whatsoever. Maids came daily to have it cleaned and changed linen and towels if needed. The location is perfect, no noisy pubs but only a 10min walk to Veronica's if you want to party the night away. Its only about 300m to the beach, I would recommend "Playa la vista", golden sand and water-sports fantastic. Its also only 100m to the "Safari Center" which has every restaurant available (Try the chinese called Tai Pan, fantastic) and its also a mecca for shopping. Now for the bad part. For about 7 days of my14 day holiday we were woken by a numatic drill at 9am as there doing renovation work in its adjoining sister hotel the Marie Rose. I've been told this will continue till Sept so if your going before then I would check with the hotel that your not staying in the part of the Andorra. I felt sorry for the people overlooking an empty pool and building site everyday. It was really unbearable and not only was I woken every morning, it meant that relaxing at the pool was near impossible. I complained at reception but because it was all booked up I couldn't get a change of room. So overall the hotel is perfect if only for this work that was taken place next door. Best to check before you book

Posted by on 18 Aug 2012

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4 out of 5

Siisti hotelli hyvällä sijainnilla

Pros: Siistit huoneet ja avulias henkilökunta, mukava ja suojainen allasalue, hyvä aamiainen
Location: Rantaraitti 300 metrin päässä, ostoskatu ja ravintoloita lähempänä, bussipysäkit naapurikorttelissa
Miellyttävä ja palveluhenkinen henkilökunta. Hotelli sijaitsee reilun sadan metrin päässä vilkkaimmasta keskustasta. Paljon ravintoloita kävelyetäisyydellä, pari hyvin varustettua supermarkettia aivan lähellä. Huoneemme oli hotellin päärakennuksessa, se kalliimpi tajotuista vaihtoehdoista. Huoneessa oli ilmastointi, joka toimi (mutta jota ei vielä maaliskuussa pohjoisikkunaisessa huoneessamme tarvinnut käyttää). Erittäin siisti huoneisto, jossa hyvätasoinen varustus. Isot vuoteet lähes täyttävät makuuhuoneen. Jämäkät patjat sopivat meille, upottavan pehmeään petiin tottuneille saattaa vaatia vähän harjoittelua. Tilava komero makuuhuoneessa tallelokeroineen, jonka käytöstä perittiin 40 euron pantti. Tilavassa kylpyhuoneessa pitkä kylpyamme, suikussa etelän tapaan veden lämpötila vaihteli. Olohuoneessa 4h ruokailuryhmä, vuodepituinen sohva ja hyvin toimiva taulu-TV (kanavapaikalla 76 löytyi YLE-1). Keittiökulmassa hyvä ja iso jääkaappi, käyttämättömän näköinen keraaminen liesitaso, mikroaaltouuni sekä riittävät astiat ja välineet. Ei kahvin- tai vedenkeitintä. Huoneiston levyinen parveke, jossa kuivausteline ja pöytä tuoleineen. Puolet parvekkeista on kadulle ja puolet altaalle päin. Kaikin puolin riittävä aamiainen buffet-pöydästä, jossa viikon mittaan jonkin verran myös vaihtelua. Henkilökunta piti pöydän kunnossa, paikat siistinä ja keräsi ahkerasti likaisia astioita. Asiakkaiden käytettäväksi tarkoitettu pannukakkukone ei yleensä toiminut.

Posted by , from Espoo on 26 Mar 2018

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3 out of 5

Matka oli hyvä, sää suosi meitä koko 3 viikon aj.

Pros: Hotellin sijainti oli erinomainen ja erityisesti allasalue oli siisti.
Cons: Päivittää huoneen sisustus 2000 luvulle, esim. sänkyjen leveydeksi riittäisi 160 cm . Jäin kaipaamaan Bide/suihkua !
Location: Meille oli tärkeää, että Urheilu Stadion oli lähellä. Siellä oltiin aamupäivät ja iltapäivisin kävelimme nähtävyyksiä katsellen.
Huone oli vilkkaan pääkadun puolella, mihin liikenteen äänet kuuluivat. Huone oli pieni, mistä valtaosan vei suuri sänky. Olisin toivonut pientä sohvaa tai nojatuolia, mistä olisi voinut katsoa TV:tä, tosin huoneeseen ei olisi sellainen sopinutkaan. Sänky oli jo parhaat päivänsä elänyt, selkä tuli siinä 3 viikossa kipeäksi!

Posted by , from Lappi on 16 Dec 2017

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Property Features

Hotel Andorra offers its guests 2 the outdoor swimming pools and a kid's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Andorra. Free self parking is available.

  • 141 guestrooms or units
  • 6 levels
  • 2 buildings
  • 4 conference rooms
  • Built in 1986
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace

Family Friendly Amenities

  • Number of outdoor pools -2
  • Free WiFi
  • Children's pool
  • Kitchen
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tenerife (TFS-Tenerife South) (17.1 km / 10.6 mi)
  • Parking: Free self parking

Room Amenities

Hotel Andorra offers 141 forms of accommodation with a safe and a hairdryer. Accommodation at this 3-star aparthotel has kitchens with fridges and kitchenware and utensils. Bathrooms include a bath and shower. Arona's aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Flat-screen television
  • Fridge
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Telephone
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10 AM.

Hotel Andorra has a restaurant on-site.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Scooter/moped rentals on site
  • Bicycle rentals on site

Spa Services

  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

TVs and safes are available for a surcharge. For more information, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Hotel Andorra

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

TVs and safes are available for a surcharge. For more information, please contact the property using the information on the reservation confirmation received after booking.

  • No pets or service animals allowed
  • Please note, some room types at this property are not available when booking a stay with children.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Pool access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR6 per person (approximately)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Andorra Arona
  • Andorra Arona

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The total price shown includes a resort fee.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.