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4.2 out of 5

"Very good from start to finish. Excellent spa facilities and great service. " More

By a verified traveller on Sat 03 Aug 2019

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£68* Per night/room 13 May - 14 May

Grand Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Double Bed, Golf View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room, Golf View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Hilton Puckrup Hall Tewkesbury. During your stay, you'll be close to Showborough House Sculpture Garden. Features include free self-parking, plus a full-service spa and an indoor pool. Built in 1993, this 4-star hotel has 112 rooms over 2 floors. LCD TVs and WiFi are available in all rooms.

  • All rooms offer 24-hour room service, LCD TVs and ironing boards
  • Free self-parking
  • Enjoy British cuisine and golf course views while dining at Coopers Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to aromatherapy, body scrubs or Swedish massages at Schmoo
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a golf course, a health club and a steam room
  • Guests have great things to say about the pool and the location
  • 5 minutes by car from Roses Theatre and 6 minutes from Showborough House Sculpture Garden

Hilton Puckrup Hall Tewkesbury ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Puckrup Hall Tewkesbury

Everyone (3) Couples (5) Family (1) Friends (2)
5 out of 5
Very good from start to finish. Excellent spa facilities and great service.

Posted by on 3 Aug 2019

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4 out of 5
The hotel was good. The staff were lovely. The car park was not fit for purpose. Each marked parking space was so narrow that it was almost impossible to get out of the car if there was a car in the next door space.

Posted by on 17 Jun 2019

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5 out of 5

Good hotel excellent for stop over when traveling

Great facilities the pool is very good and the breakfast is excellent

Posted by , from glasgow on 2 Aug 2017

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4 out of 5

High Quality Hotel with good facilities

Pros: Good hot pool, steam room and hot tub
Cons: Free wifi, we were given it as a complementary but in this day and age charging anyone is clearly daft.
This hotel is as expected a well run quality hotel. It sits close to the M50 junction just north of Tewkesbury in open countryside. We were there for a rest break and the leisure facilities and food made this a very pleasant experience. As well as a golf course outside the hotel has an indoor pool with hot tub, sauna, steam room and gym. In fact for a hotel it had the warmest hot tub and pool I've ever experience outside the hot water spa areas of Europe which was very welcome. Breakfasts were self service but the food was hot and well prepared unlike so many buffets. So why not the full 5 star rating, well there are a few minor niggles. Tap water ordered with our meal didn't arrive...ever, and because that meant I was disinclined to accepted the "option" but automatically added service charge on food served in the bar this took a little time to sort out. An event on the Saturday night meant that the car parks near the entrance were all full and we, as hotel guests, were left with a walk from the overflow parking, normally OK but on a cold and rainy night not that good. Overall however the hotel did tick most boxes for me and I would have no hesitation on staying again. Oh and just be aware that if you book a "golf view" room you may have one like ours outside which the golfers assemble for their early morning Sunday game at 7am, so keep your windows shut if you want to have a lie in.

Posted by on 13 Mar 2017

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3 out of 5

Beautiful setting

Wifi didn't work. Double room was booked but we were given 2 single beds (which were a bit too firm). Check out was noon but were woken by cleaner entering room, she entered a second time whilst I was in the bathroom despite 'do not disturb ' on the door. Reception staff were superb, lovely, chatty and helpful. I would return to this hotel but would make sure I checked in early enough to ensure all was as it should be.

Posted by , from wales on 23 Jan 2017

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2 out of 5

Stop Over

I expected more from a Hilton. The staff were dismissive and rude and check in and in this day and age I do not expect to be charged £15 to connect to wifi. The hotel itself is lovely and has great facilities its just a same that the staffs attitude did not match. They were unwelcoming and I felt like I was disturbing them whilst they checked there mobile phones and Facebook. Might be a one off....I hope so for others.

Posted by on 23 Dec 2015

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5 out of 5

Absolutely fanatastic hotel - my girlfriend & I had such a wonderful stay!

Everything about the hotel is quality! The staff are all friendly & helpful - even as We were walking out of our rooms on departure a passing staff member asked if we needed a hand. The hotel is set in absolutely beautiful grounds (it would make a wonderful setting for a wedding). I would recommend this hotel to anyone for relaxing short stay whilst visiting the Cotswolds or perhaps the Cheltenham races!

Posted by on 19 Nov 2015

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5 out of 5

Absolutely fanatastic hotel - my girlfriend & I had such a wonderful stay!

Everything about the hotel is quality! The staff are all friendly & helpful - even as We were walking out of our rooms on departure a passing staff member asked if we needed a hand. The hotel is set in absolutely beautiful grounds (it would make a wonderful setting for a wedding). I would recommend this hotel to anyone for relaxing short stay whilst visiting the Cotswolds or perhaps the Cheltenham races!

Posted by on 19 Nov 2015

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3 out of 5

OVERNIGHT STOP

We have stayed in this hotel before and were very pleased with the overall facilities. Several things this time were disappointing. Firstly the very high price of a normal coffee in the bar. (costa franchise) £3.70 for a normal Americano. An absolute rip off!!!!! In our room there was obviously a long standing leak from the bath. water seeped out and under the door and soaked the carpet in the bedroom. The skirting board around the door and the bath showed signs of water rot so we can only assume this leak was a regular occurrence. When reported to reception there was no urgency to rectify the problem or offer a replacement room. but we were given one complementary breakfast. We hope the problem has now been fixed.

Posted by on 10 Nov 2015

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5 out of 5

Excellent Hotel

What a great time we had stayung at Puckrup Hall Hilton Hotel. Everything about the hotel was first class, from staff to room to device. Would highly recommend. Brilliant!!!!!!!

Posted by on 24 Sep 2015

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About the Hilton Puckrup Hall Tewkesbury

Location Puckrup, Tewkesbury, England GL20 6EL

Renovations + Closures

This property is closed from 18 December 2020 to 22 February 2021 (dates subject to change).

Property Features

Hilton Puckrup Hall Tewkesbury offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. You'll find a business centre on site. A health club, a hot tub, and a sauna are also featured at the business-friendly Hilton Puckrup Hall Tewkesbury. Free self parking is available. This 4-star Tewkesbury hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 2 levels
  • Built in 1993
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Birmingham Airport (BHX) (75.4 km / 46.8 mi)
  • Parking: Free self parking

Room Amenities

Hilton Puckrup Hall Tewkesbury offers 112 forms of accommodation with a hairdryer and an iron/ironing board. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Tewkesbury hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Coopers Restaurant – Overlooking the golf course, this restaurant specialises in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Coopers Bar – This bar specialises in British cuisine and serves lunch, dinner and light fare.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons on site
  • Golfing on site

Spa Services

Schmoo has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 12 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 15 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Puckrup
  • Hilton Puckrup Hall
  • Hilton Puckrup Hall Hotel
  • Hilton Puckrup Hall Hotel Tewkesbury
  • Hilton Puckrup Hall Tewkesbury
  • Puckrup
  • Puckrup Hall Tewkesbury
  • Puckrup Tewkesbury
  • Tewkesbury Hilton Puckrup Hall
  • Tewkesbury Puckrup Hall
  • Hilton Puckrup Hall, Tewkesbury Hotel Tewkesbury
  • Hilton Puckrup Hall Tewkesbury Hotel
  • Hilton Tewkesbury
  • Tewkesbury Hilton
  • Hilton Puckrup Hall Tewkesbury Hotel
  • Hilton Puckrup Hall Tewkesbury Tewkesbury
  • Hilton Puckrup Hall Tewkesbury Hotel Tewkesbury

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.