28 Nov 2017 by Daljeet Singh
Dear Thorsten, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.. We look forward to seeing you on your next trip to Thames!!! Best Regards, Daljeet Singh
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Thames hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free parking nearby
Hotel Imperial offers 17 accommodations. Cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower. This Thames hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Hotel Imperial Restaurant – This restaurant specialises in Indian cuisine and serves lunch and dinner.
Special check-in instructions:
The front desk is open daily from 10 AM - 10 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 10 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.