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"The Carlton Beach hotel has a fabulous location. However, it is not a cheap hotel, although judging from their constant attempts to sell additional th ... " More

By a verified traveller on Mon 13 Jul 2020

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Superior Double or Twin Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£82* Per night/room 21 Nov - 22 Nov

Comfort Double or Twin Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Twin Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double or Twin Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double or Twin Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Double or Twin Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Carlton Beach's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Scheveningen Beach. Enjoy features like free WiFi in public areas, plus 3 restaurants and an indoor pool. This 4-star hotel has 183 rooms over 8 floors. Each room includes amenities such as free WiFi and a furnished balcony.

  • Air-conditioned rooms with furnished balconies, flat-screen TVs and minibars (stocked with some free items)
  • Free WiFi
  • For dining with ocean views, stop by Smugglers Grill, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the comfy beds and nice bathrooms
  • Steps from Scheveningen Beach and 5 minutes on foot from Scheveningen Pier
  • Dogs welcome for a fee

Carlton Beach ratings based on 22 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Carlton Beach

Everyone (10) Couples (8) Family (2) Friends (1) Other (1)
3 out of 5
The Carlton Beach hotel has a fabulous location. However, it is not a cheap hotel, although judging from their constant attempts to sell additional things at inflated prices, it clearly thinks it does not charge enough. Just one example, they charge 15 euros/day for bikes from a local bike hire store, whereas if you do it yourself, it is just 8.50. Breakfast is 20 euros/day, whereas you can get as good a breakfast for half the price from one of the many cafes on the beach a few yards away. We had a number of frustrations with the hotel. We reserved a room with a double bed, but were given a room with twins instead, and when we asked about this, there was no apology, just “well that sometimes happens” and a complete lack of concern. When we checked it, there was a group being seen, but only one person, leaving us waiting for more than a quarter of an hour, during which time the person in front of me gave up waiting. Even though a number of office staff passed by, none offered to help check in other guests. The attitude of the staff aside, the rooms were comfortable and the bathrooms have been modernised. It was nice to have a kettle and tea and coffee. The location is fabulous, just by the beach, just north of the pier.

Posted by , from Belgium on 13 Jul 2020

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Comment from Hotel Management

13 Jul 2020 by Rens Jan Slot, General Manager

Thank you for sharing your experience in our hotel! We take your feedback about the prices and our staff very seriously and will do our best to improve this in the future! We want to thank you for the nice compliments about the room and the location. Once again many thanks for your feedback! - Rens Jan Slot, General Manager

3 out of 5
We stayed in the room 517 and the air conditioning is not worked from day 1.Though I reported the issue to the staffs, the issue was not resolved till I checked out on Day 6.

Posted by on 24 Apr 2019

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Comment from Hotel Management

3 May 2019 by Rens Jan Slot, General Manager Carlton Beach

Thank you for your feedback. It is very sad to read that your air conditioning did not work and nobody has done anything about it. Our apologies. We have passed this point to our Maintenance and Housekeeping manager, so this will not happen again in the future.

4 out of 5

Good location

We had a lovely size deluxe room but no sea view. It was very quiet. Bed was very soft and the room and bathroom were extremely dark. Reception staff and barman were really pleasant. Whole place could be a bit cleaner, needs more attention. Very close to the promenade and restaurants

Posted by , from scotland on 5 Sep 2017

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5 out of 5
Tolle Lage mit wunderschönem Ausblick, schönes Komfort-Zimmer.

Posted by , from Aschaffenburg on 2 Jul 2020

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Comment from Hotel Management

6 Jul 2020 by Rens Jan Slot, General Manager

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung hier mit anderen Reisenden zu teilen! Wir freuen uns, dass Sie sich bei uns so wohlgefühlt haben. Vielen Dank für die netten Komplimente über die Lage und das Zimmer. Wir freuen uns, Sie wieder im Carlton Beach begrüßen zu dürfen! - Rens Jan Slot, General Manager

4 out of 5
Das Zimmer war schön gross, vorallem weil wir zu dritt gebucht hatten. Ein normales Bett war das 3. Bett. Das war sehr gut. Die Better sehr bequem. Das Bad schön. Lage sehr gut. Einzig als ich anrief, dass wir erscht etwa um 22h einchecken würden, fand die Rezeptionist unsere Buchung nicht. Warum auch immer. Musste Bestätigung von Ebookers mailen und bekam nicht gleich Antwort, sondern musste nochmals anrufen

Posted by on 3 Mar 2020

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Comment from Hotel Management

4 Mar 2020 by Rens Jan Slot, General Manager

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung hier mit anderen Reisenden zu teilen! Wir freuen uns, dass Sie sich bei uns so wohlgefühlt haben. Wir nehmen uns Ihr Feedback über der Check-in-Prozesszu Herzen. Vielen Dank für die netten Komplimente über das Zimmer und die Lage. Wir freuen uns, Sie wieder im Carlton Beach begrüßen zu dürfen! - Rens Jan Slot, General Manager

3 out of 5
Zimmer zu klein Bad zu eng und klein- Ständiger Baulärm. Zu teuer.

Posted by on 21 Jun 2019

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3 out of 5
...die Lage, Bus und Tram direkt beim Hotel, perfekt für Ausflüge nach Den Haag oder Transfer zum Flughafen usw.... ...weniger gut sind die 2 Lifte(8 Etagen), lange Wartezeit, wenn viele Gäste und zusätzlich das Reinigungspersonal zur selben Zeit den Lift beanspruchen!...Zimmertüren knallen laut ins Türschloss!...

Posted by on 11 Jun 2019

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4 out of 5
Das Frühstücksbüffet ist sehr gut! Die Zimmer sind sehr schön, aber viel zu dunkel, auch im Badezimmer.

Posted by on 25 Apr 2019

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Comment from Hotel Management

3 May 2019 by Rens Jan Slot, General Manager Carlton Beach

Dankeschön für die netten Komplimente über das Frühstücksbüffet und die Zimmer.

2 out of 5
Soweit ok, für 4 Sterne mehr Komfort erwartet, viel zu wrnig Schrankraum, winziges Bad

Posted by on 7 Mar 2019

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Comment from Hotel Management

13 Mar 2019 by Rens Jan Slot, General Manager Carlton Beach

Es tut uns sehr Leid, dass Ihr Aufenthalt im Carlton Beach nicht nach Wünsch verlaufen ist. Wir nehmen uns Ihr Feedback zu Herzen.

2 out of 5
Wir waren schon mehrmals Gäste im Carlton Beach. Das Frühstücksbüffet ist sons immer der Hammer, aber was für ein Unterschied zwischen Freitag und Samstag. Wir zahlen gleich viel und die Auswahl war markant anders und unterschiedlich an diesen Tagen. Des Weiteren hat es extrem viel sehr junges Personal die nicht immer sehr motiviert sind um zu arbeiten. Auf das Essen im Rstaurant haben extrem lang gewartet. Die Dame und der Herr hinter uns haben sogar den Tisch nach der Vorspeise verlassen. Eigentlich ein super Hotel nur dieses Mal ganz schlecht.

Posted by , from Luzern on 14 Nov 2018

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Property Features

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Carlton Beach such as the indoor swimming pool, the health club and the steam room. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include A beach bar and A bar/lounge. Public spaces have free WiFi. Parking is available for a fee. This 4-star The Hague hotel is smoke free.

  • 183 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2713 sq ft of conference space
  • 252 sq. m of conference space
  • Bar on the beach
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Den Haag Centraal Station (5.7 km / 3.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Carlton Beach offers 183 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to noon.

Carlton Beach has 3 restaurants serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages and massages.

  • Hot stone massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 22.50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per roomService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.35 per person, per night, up to 21 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20.00 for adults and EUR 10.00 for children (approximately)
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 22.50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Carlton
  • Carlton Beach
  • Carlton Beach Hotel
  • Carlton Beach Hotel The Hague
  • Carlton Beach The Hague
  • Carlton Beach The Hague / Scheveningen Hotel The Hague
  • Carlton Beach Hotel
  • Carlton Beach The Hague
  • Carlton Beach Hotel The Hague

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.