the Building itself is beautiful, but the room was awful, it wasn’t clean, no remote for the tv, the toilet cistern was broken and had been plugged with putty, the shower screen had been stuck with sealant as nearly falling off, the heated towel rail was rusty and filthy, the curtains were cheap ...
The family room was not a family room at all. The sofa bed was awful there was 1 mattress more a less on the floor and the other was on the sofa I don't believe this was right to state that it was a sofa bed. I asked to change room and was advised that all the sofa beds was the same as this room. ...
Does what it says on the packet! Everything as expected - bed a bit hard - drinks at the bar outrageously expensive
Really nice helpful staff - good location for motorway, with good access to Nottingham, East Midlands airport, derby and Leicester. Room was lovely and quiet considering near airport and motorway
Polite efficient friendly staff always helpful. Superb rooms making the stay so much more relaxing and easy.
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