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3.7 out of 5

"The situation on the lake & the views are stunning, the service is excellent, the hosts are charming people and the breakfast is glorious. It has been ... " More

By a verified traveller on Wed 21 Aug 2019

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Double Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£67* Per night/room 2 Mar - 3 Mar

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double or Twin Room, Lake View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Twin Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the convenient parking at Hôtel Les Cygnes. During your stay, you'll be within walking distance of Évian-les-Bains Port. Features include free WiFi in public areas, plus a full-service spa and a restaurant. Built in 1926, this 3-star hotel has 36 rooms. Each room includes amenities such as a flat-screen TV and premium bedding.

  • All rooms offer flat-screen TVs, room service (during limited hours) and premium bedding
  • Free WiFi in some public areas
  • Enjoy French cuisine while dining at Les Cygnes
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to body treatments or massages at the spa
  • Amenities include free newspapers in reception, a meeting room and multilingual staff
  • On-site recreation includes a fitness centre and mini golf
  • Guests speak favourably about the helpful staff and the area's walkability
  • Just a 2-minute drive from Évian-les-Bains Port and a few minutes from Evian Thermal Spa
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Hôtel Les Cygnes ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hôtel Les Cygnes

Everyone (1) Couples (4) Family (1)
5 out of 5
The situation on the lake & the views are stunning, the service is excellent, the hosts are charming people and the breakfast is glorious. It has been our favourite hotel for years and the standard is exemplary!

Posted by on 21 Aug 2019

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Comment from Hotel Management

22 Aug 2019 by Sébastien BUET, General Manager

Dear guest, Thank you for this great review. It is very nice to welcome a returning guest! Our hotel aims to provide a memorable experience and we are delighted you appreciated our privileged location and the friendly service provided be our team. We are also very happy to hear that you enjoyed your room view and our tasty breakfast buffet, which we believe is an ideal way to help start the day. Thank you for your recommendation, we feel that it will be very valuable to our other guests! We look forward to welcoming you back on your next visit. Best regards, Sébastien BUET, General Manager

5 out of 5
Hotel mit wunderbarer Ausstattung direkt am Genfersee.

Posted by , from Basel on 28 Jul 2020

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Comment from Hotel Management

29 Jul 2020 by Sébastien BUET, Hoteldirektor

Sehr geehrter Martin, vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben. Wir haben sehr gerne gelesen, dass Sie einen schönen Aufenthalt bei uns hatten. Schön, dass Sie mit unserer Ausstattung und unserer Lage am Genfersee so zufrieden waren. Wir freuen uns schon darauf, Sie bald wieder bei uns als Gast begrüßen zu können. Herzliche Grüße aus Évian-les-Bains, Sébastien BUET, Hoteldirektor

3 out of 5
Unfreundliche recrption, übertruertrs Frühstück, Pool und Seezugang nicht sauber und nicht brauchbar. Kein Service

Posted by on 12 Jul 2020

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Comment from Hotel Management

13 Jul 2020 by Sébastien BUET, Hoteldirektor

Sehr geehrter Gast, vielen Dank für Ihr Feedback. Wir bedauern es, dass Sie sich bei uns nicht wohlgefühlt haben. Ihren Kommentar zu unserem Service werden wir mit unserem Team besprechen. Unser Frühstücksbuffet für 15€ ist dem gängigen Preis-Leistungs-Verhältnis vor Ort angepasst. Danke für Ihren Hinweis zum Pool-Zugang, wir werden dies überprüfen. Mit freundlichen Grüßen, Sébastien BUET, Hoteldirektor

5 out of 5

Posted by on 15 Oct 2019

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3 out of 5
Die Unterkunft war gut. Das Zimmer nur etwas überladen mit dekor. Das Essen war zu teuer, auch die Getränke. Ein 1/2 lt. Bier offenausschank 8.00 Euro.- finde ich schon etwas hoch angesetzt.

Posted by on 30 Aug 2019

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2 out of 5

Worst and aggressive service ever

Pros: No. Hotel looks nice (for tourists), service is really bad (I am talking about the boss)
Cons: Be kind (I am talkting about the boss)
We visited the restaurant and the hotel for a seminar. The hotel looks nice and friendly. At the planned meeting the owner was very aggressive and unfriendly. We did not understand why. That is why we are happy that our seminar will not be in that hotel. So, be aware of the owner when you arrive ;-)

Posted by on 19 Feb 2018

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3 out of 5

kurztrip

Ich war mit meiner Freundin für eine Nacht dort, weil wir eine Tour um den Genfersee machten. Es ist perfekt am See gelegen und auch Evian ist gemütlich zu Fuss zu erreichen. Etwas mühsam fand ich den Parkplatz, welcher nicht wirklich seriös wirkt. Ich habe einige Autos gesehen, welche Frisch zerkratzt wurden, ich denke das Hotel sollte den Parkplatz besser schützen und kontrollieren, wer dort parkiert. Das Hotel ist sehr angenehm und auch comfort. Jedoch finde ich das Zimmer für mehr als 1 Nacht etwas zu klein. Für einen Kurztrip würde ich sicherlich wieder dort übernachten!

Posted by , from Switzerland on 30 Aug 2017

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Property Features

Hôtel Les Cygnes offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 269 square feet (25 square metres) and includes meeting rooms. A library, a terrace, and tour or ticket assistance are also featured at the business-friendly Hôtel Les Cygnes. This 3-star Evian-les-Bains hotel is smoke free.

  • 36 guestrooms or units
  • 2 buildings
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Built in 1926
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Miniature golf on site

Internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: Geneva International Airport (GVA) (50.6 km / 31.4 mi)
  • Train station: Évian-les-Bains Station (3 km / 1.9 mi)

Room Amenities

Hôtel Les Cygnes offers 36 forms of accommodation with a safe and free newspapers. This individually decorated accommodation includes desks. Beds feature premium bedding. 50-cm Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Les Cygnes – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Waterskiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Boat tours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include massages and body treatments.

The spa is open daily.

  • Body treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 77 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 for adults and EUR 11 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cygnes Evian-les-Bains
  • Hôtel Cygnes
  • Hôtel Cygnes Evian-les-Bains
  • Hôtel Les Cygnes Hotel
  • Hôtel Les Cygnes Evian-les-Bains
  • Hôtel Les Cygnes Hotel Evian-les-Bains

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.