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"I have no complaints about this hotel. It was full of coach trip guests and they were the hotel's priority, but still made welcome and everything was ... " More

By a verified traveller on Fri 11 Aug 2017

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Muthu Royal Thurso Hotel. During your stay, you're just a quick walk from Caithness Horizons. Features include free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 103 rooms. Enjoy your stay with amenities like free WiFi and a TV in each room.

  • All rooms offer TVs, room service and electric kettles
  • Free WiFi
  • Free self-parking
  • Enjoy regional cuisine while dining at Orkney Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 3-minute walk from Caithness Horizons and a 3-minute drive from Scrabster Ferry Terminal

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Muthu Royal Thurso Hotel ratings based on 6 verified reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Muthu Royal Thurso Hotel

Everyone (5) Students (1)
4 out of 5

The Royal

I have no complaints about this hotel. It was full of coach trip guests and they were the hotel's priority, but still made welcome and everything was fine.

Posted by on 11 Aug 2017

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2 out of 5

Hotel Room

Pros: Close to work, that's all
Cons: The rooms, bigger TV, better bathrooms
Was put in a hotel at the back of the hotel, the room was small and was not like the picture on the site. The bathroom had a bath with shower over it but every time you had a shower the curtain would wrap around you

Posted by on 17 Dec 2016

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5 out of 5

The Royal Hotel, a good place to stop over

Pros: There was a lovely open fire at the front of the hotel and on a cold Octobers day, it was nice to sit and there and get warm.
Cons: I think the decore, could do with a little updating, other than that I wouldn't really change anything.
Location: The location was great as it was not far from the town centre or the ferry port.
The hotel staff were very friendly and it was very easy to book in and a quick process. There are various place within the hotel where you could get something to eat or drink and were of a resonable price. As we had a very early check out, the staff memeber booking us in arranged, there and then for us to have a packed lunch made so we didn't miss out on breakfast, which was a nice touch. The room it's self was a desent size and was as described within the boking details. The room was clean, tidy and also warm, which was good. The bed was comfortable and also a good size. There was a good amount of tea etc making items as often you don't always get a good amount in other hotels. Check out was very easy, we just handed the key to the front desk and then we were given our packed lunch at the same time.

Posted by on 25 Oct 2016

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3 out of 5
die Unterkunft ist sauber, jedoch sehr in die Jahre gekommen. Das Personal ist sehr bemüht und freundlich, jedoch war unsere Ansicht, dass die Geldmittel nicht für mehr reichen, was sehr schade ist, da das Hotel mehr Kapazität hätte.

Posted by on 2 May 2019

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2 out of 5

Eine Nacht und nicht mehr

In die Jahre gekommenes Hotel, das dringend saniert werden sollte. Zum Schlafen empfiehlt es sich, Ohrstöpsel mitzunehmen, da das Hotel direkt an der Hauptstrasse liegt und die Fenster nicht isolieren.

Posted by , from Schweiz on 28 Apr 2018

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Comment from Hotel Management

26 May 2018 by Javier T

Lieber Pat, Wir hoffen, Sie hatten eine angenehme Heimreise. Wir möchten uns für die entstandenen Unannehmlichkeiten entschuldigen. Wir teilen Ihnen mit, dass das Muthu Royal Thurso das größte Hotel der Gegend ist und über 103 Zimmer verfügt. Wir bedauern zutiefst, dass Hotel war voll und können Ihnen kein ruhigeres Zimmer anbieten. Wir möchten Ihnen in Zukunft in jedem Muthu Hotel dienen. Mit freundlichen Grüßen Direktor Javier T

4 out of 5

Zentral und gut

Das Hotel liegt sehr zentral und ist schön eingerichtet. Das Frühstücksbuffet ist ziemlich ausgiebig und die Bar gleich nebenan hat einiges zu bieten. Zimmer sind sauber, Dusche/WC aber knapp an der Grenze.

Posted by on 24 Sep 2016

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About the Muthu Royal Thurso Hotel

Location Traill Street, Thurso, Scotland KW14 8EH

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Muthu Royal Thurso Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Free self parking is available. Smoking is allowed in designated areas at this 3-star Thurso hotel.

  • 103 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Inverness (INV) (184.9 km / 114.9 mi)
  • Train station: Thurso Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Muthu Royal Thurso Hotel offers 103 forms of accommodation with a hairdryer and free toiletries. This Thurso hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining
  • Television
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:00 AM.

Orkney Restaurant – This restaurant specialises in regional cuisine and serves breakfast and dinner. Reservations are required.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snowshoeing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 20

Special check-in instructions:

If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Parties and events are allowed on site.  Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Parties and events are allowed on site.

  • Debit cards not accepted
  • Events/parties allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

This property charges a mandatory, nonrefundable credit card verification fee of GBP 2 at time of booking. The fee is not charged for nonrefundable bookings. For more details, please contact the property using the number on the booking confirmation email.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Hotel Thurso
  • Royal Thurso
  • Muthu Royal Thurso
  • Muthu Royal Hotel
  • Muthu Royal
  • Muthu Royal Thurso Hotel Hotel
  • Muthu Royal Thurso Hotel Thurso
  • Muthu Royal Thurso Hotel Hotel Thurso

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.